LONDON -- Broadband World Forum -- G.fast, the emerging technology that's set to turbocharge copper access lines across Europe, North America and pockets of Asia, was predictably one of the dominant topics during the annual access network love-in that is the Broadband World Forum.
Why so predictable? Well, with the event once again held in London and with BT as the host operator, the subject of G.fast was always going to be high on the agenda, as the UK incumbent has been by far the most fervent supporter of the technology, and with dramatic results.
But the show has been about a lot more than just that one technology: Next-generation fiber access technology developments, including the business drivers for deployment, have also been high on the hit list at the show, with NG-PON2 emerging as a near-term solution for a number of operators.
What's clear from this year's BBWF is that there's a lot of new energy in the ultra-broadband sector, fueled by the need for very high-capacity, low-latency connectivity that goes very close to end users in order to support the future demands of a 5G world and the increasing traffic crunch that video traffic is delivering.
But it's also clear that new business and network architecture models are needed to deliver those capabilities in an economic way, and introducing some new access technologies is only a small part of the equation. Evolving access networks to become part of the broader distributed cloud architecture is key for network operators and everyone that depends on them, and trends such as CORD (Central Office Re-architected as a Datacenter) and central office re-farming are starting points that need to be built upon -- and quickly.
Facebook says it has developed a 'technology solution' that enables fiber to be deployed along electrical grid infrastructure in a very cost-effective way and has licensed that solution for free to startup NetEquity Networks.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.