Orange ramped up its FTTH customer base in 2019 to become Europe's "undisputed leader in fiber," the giant operator claimed Thursday as part of its full-year 2019 financial results presentation.
The operator said it had 7.3 million fiber broadband customers in Europe at the end of 2019, a figure that makes it "the undisputed leader in fiber in Europe."
That number was boosted by the addition of 745,000 FTTH customers in France during last year, taking the total to 3.3 million. During the fourth quarter alone, Orange said it added 239,000 FTTH customers in France and 47,000 in Poland, record quarterly fiber broadband additions in those markets.
It has a lot of potential for FTTH growth in France, too: At the end of last year it had laid fiber to 16.3 million "connectable households."
In total, across all markets, Orange ended 2019 with 7.8 million fiber broadband customers, up by 23% year-on-year.
Across all fixed broadband technologies (including xDSL), Orange ended 2019 with 20.7 million customers, up by 2.7%.
For the full year, Orange reported revenues of €42.24 billion (US$45.9 billion), up by 0.6% on a comparable basis to the year before. Its Africa & Middle East business had a particularly good year. (See Africa remains growth driver for Orange.)
The operator, which is active in multiple markets across Europe, the Middle East and Africa, ended 2019 with more than 265 million customers in total. For more on its business and financial performance, see this press release.
— Ray Le Maistre, Editor-in-Chief, Light Reading, special to Broadband World News
Facebook says it has developed a 'technology solution' that enables fiber to be deployed along electrical grid infrastructure in a very cost-effective way and has licensed that solution for free to startup NetEquity Networks.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.