ADTRAN on Wednesday unveiled Mosaic Activate, the first of several scheduled components of its Mosaic Subscriber Solutions & Experience portfolio, a software-orchestration solution designed to accelerate new-customer service activation.
"These are two separate software modules that perform different functions. Although there are some fairly obvious ways where each has the ability to compliment the other to streamline service configuration and consumption, there are also use cases for each separately," Jeremy Harris, director of Portfolio Management at ADTRAN, said in an email interview. "Mosaic Activate focuses primarily on the end-user interface and an automation engine, while the Broadband Subscriber Management Suite converts traditional monolithic chassis-based edge routers to software for more flexible deployment."
To address operators' growing use of standards-based technologies, Mosaic Activate uses industry standards "wherever possible," Harris said. For example, communication with the residential gateway leverages TR-069 -- both TR-098 and TR-181 data models -- so it can integrate with third-party equipment, he said. The solution already works with some of ADTRAN's third-party residential CPE partners, Harris added.
Using Mosaic Activate, which has shipped for several quarters, operators have integrated "numerous devices" and realized savings across "thousands of residential and business subscribers," according to ADTRAN. ROI primarily arrives in the form of productivity gains as service providers connect more subscribers without adding to their headcount due to Mosaic Activate's simplified network access and connectivity, orchestration and operational optimization, Harris said.
"Customer testimonies suggest that they have seen a ten times increase in the number of subscribers they can connect without increasing the headcount associated with new service turn-up," he added.
Service providers have other orchestration options. But ADTRAN hopes operators choose Mosaic Activate -- and upcoming members of the suite -- to enhance network operations, said Harris. The software works independently of the access technology used to deliver the broadband service, Kurt Raaflaub, head of strategic solutions marketing at ADTRAN, told UBB2020.
"DSL and GPON operators can and have benefited from the capabilities found with Mosaic Activate as well as Next Gen PON and Gfast operators who are actively managing their rollouts using ADTRAN Mosaic," said Raaflaub.
In a flurry of activity throughout the week, Donald (DJ) LaVoy, Deputy Under Secretary for Rural Development at the US Department of Agriculture, and his team spent about $145.8 million in the non-urban or suburban areas of seven states.
Calix reported revenue of $120.19 million – up 4% – in Q4 2019, putting a bounce in the step of company president and CEO Carl Russo and a shine to Calix's ongoing transition from hardware vendor to a provider of platforms enabled by cloud, APIs and subscriber experience.
Looking to curtail e-waste and improve the bottom line, BT will require customers to return routers and set-top boxes, although subscribers will not have to pay a fee when they receive regular broadband equipment.
Deploying DOCSIS 3.1 across its entire footprint gave Rogers Communications the ability to offer speeds of up to 1 Gbit/s,
contributing to a broadband segement that generated about 60% of the Canadian operator's $3.05 billion (US) in Q4 cable earnings.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.