Calix on Thursday added lawful intercept capability to its AXOS Subscriber Management module, its software-defined access system, in a step designed to improve operators' efficiency and costs.
Lawful intercept allows service providers to replicate data on their network to meet law enforcement warrant requests for access to information. These requests increased 11% over the past year and 72% over the last decade, according to a
report by the US Courts, cited by Calix.
Since all service providers must abide by legal search warrants and give law enforcement access to specific network traffic data without making it obvious to the affected parties, it's critical for telcos to adhere to CALEA (Communications Assistance for Law Enforcement Act) without disrupting service. Non-compliance is expensive: Fines run up to $10,000 per day, Calix said.
Operators must mirror traffic into pre-established mediation frameworks using messaging sets ATIS defined to achieve CALEA compliance. This also must be verified, be transparent and not disrupt traffic.
To create CALEA compliance, Calix embedded this capability into the AXOS system's Subscriber Management module. This module also replaces the broadband network gateways and routing.
By moving this capability into the access network versus leaving data all across the network, providers can consolidate data -- including subscriber management, aggregation, optical line terminal (OLT) and lawful intercept functions -- into one network location, according to Calix. As a result, telcos can cut capital and operational costs required to be in compliance since they no longer have to scan the network to locate what law enforcement seeks or worry about outages.
"Armed with this feature, service provider compliance with lawful intercept becomes less burdensome not only to the service provider but also to subscribers who may have historically had service interrupted when implementing these orders," said Shane Eleniak, vice president, in a statement.
Lawful intercept is mandated for most service providers worldwide. With AXOS, Calix' E9-2 Intelligent Edge Systems is an enabled Intercept Access Point that interoperates with ATIS mediation devices that meet CALEA standards.
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It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
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Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
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In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.