Happy new year -- and happy new name here at Broadband World News!
Over my years of covering technology -- going from the indirect computer channel such as system integrators and consultants to interviewing CIOs, CISOs and other C-levels at enterprises and healthcare, then onto high-performance computers, and now telcos and cablecos -- I've rarely been able to explain my job to non-industry friends or family. Sometimes even the titles of the publications were inexplicable, jargon-laden names that "outsiders" struggled with.
I assure you my parents' inability to understand the meaning of UBB2020 was not behind the name change! But greater transparency and a step away from industry lexicon is welcome. Our new name also more accurately reflects our charter of providing global coverage of broadband news.
The name Broadband World News more closely reflects the publication's close relationship with Broadband World Forum and the annual BBWF event.
Sure, our moniker has changed but our focus on the critically important world of fixed-broadband remains constant. Throughout the year, you'll continue to see content on the topics we've always covered: vital technologies such as Gfast, fiber, XGS-PON, NG-PON2, vectoring and VDSL, for example. You'll still see insight from leading vendors about things like their new products, the supply chain and how they want to differentiate themselves in an era of open source, interoperability and standards.
We'll also carry on sharing operators' stories about implementations, cross-vendor testing and challenges, recruitment and retention strategies, winning sales approaches and powerful partnerships. And of course you'll find analysis of data from analyst firms, including sister companies such as Heavy Reading and Ovum, to help drive your decision making and spot trends that affect your organization.
In 2018 we shall begin experimenting with some different content, including new contributed articles from industry executives, more video, radio shows with service provider executives as guests and more.
Welcome to Broadband World News. We're delighted you're here and look forward to sharing some of this exciting new year with you.
Deploying DOCSIS 3.1 across its entire footprint gave Rogers Communications the ability to offer speeds of up to 1 Gbit/s,
contributing to a broadband segement that generated about 60% of the Canadian operator's $3.05 billion (US) in Q4 cable earnings.
On Jan. 23, Broadband World News hosts a Calix-sponsored webinar that explores several ways CSPs can enhance customer experience and find new business opportunities to avoid devolving into a speed race where nobody wins, not even the customer.
As the pool of savvy, fiber-rich operators across the US rural and regional landscape wanes, the financial community will grow even more interested in acquiring or investing in them, a CoBank report says.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.