By monitoring fiber, service providers not only enhance customer service and improved adherence to service level agreements, they also can boost profitability and increase upselling opportunities.
Given the amount of new fiber being deployed today, service providers have a rare opportunity to implement monitoring solutions in green-field installations, says Stephanie Burris, solutions marketing access and fiber monitoring products at Viavi Solutions Inc.
"This is a huge opportunity to set up monitoring infrastructure in the actual fiber infrastructure. It could not be done in copper," she tells Broadband World News. "Service providers have spent millions of dollars trying to find and fix problems since then. They've been trying to find out where the lines even are. We can now learn from our history and make everything remote-enabled."
Consider that earlier this year, Verizon alone agreed to buy 12.4 million miles of optical fiber from Corning through 2020, while AT&T may surpass that fiber acquisition amount. Operators around the globe are installing fiber; so are enterprises, data centers and others anxious to communicate at multi-gigabit speeds.
Those that have already deployed fiber also can benefit from monitoring, Burris notes. By monitoring a few witness fibers, providers can prevent 80% of problems arising via early notice of cable breaks, for example.
While fiber is a lot more reliable than copper, fiber networks often are a combination of owned and leased fiber. If an event occurs, this can create finger-pointing or joint ownership of an issue, creating double the expense, Burris says.
Jon Lundberg, regional product line manager at VIAVI, adds: "Fiber monitoring of leased fiber helps ensure that the responsible party is dispatched for repair and SLAs can be managed."
On Wednesday, May 16 at 11:00 a.m. EDT and 4:00 p.m. GMT, join Lundgerg and Burris for a webinar on "Fiber Monitoring: Improving Profits, MTTR, and Security." Moderated by Broadband World News editor Alison Diana and brought to you by VIAVI Solutions, the one-hour event will address:
Hyperscale datacenters -- the business need for near 100% uptime
5G small cell combined with leased fiber -- ensuring the SLA for leased fiber
Long haul and metro dark and lit fiber monitoring -- reducing mean-time to repair and preventing damage
FTTx construction and service activation in the access or MSO network -- accelerating time to revenue
Security -- preventing fiber tapping and data theft
Nokia kicks off a busy October by announcing a fixed access network slicing solution, PON interoperability approach and antennas that make a sound business case for 4G fixed wireless residential service.
With the availability of SD-Access products that leverage Amendment 3 Gfast capabilities like 212 MHz spectrum, DTA support and ability to deliver symmetric gigabit speeds, operators can quickly sate the needs of gigabit-hungry customers.
Telefónica Deutschland will use Deutsche Telekom's fiber-optic cable network to connect at least 5,000 mobile base stations to support 3G and LTE networks and prepare for 5G; to accelerate rollouts, DT will use artificial intelligence on some future fiber deployments.
With its recently opened South Atlantic Cable System (SACS), Angola Cables CEO António Nunes realized a personal goal — and connected Angola to North and South America, along with a world of new opportunities for the telco wholesaler and the continent it calls home.
After California enacted its own net neutrality law on Tuesday, heavy-hitting trade groups struck back Wednesday, filing a lawsuit to throw out a rule they claim extends beyond California and beyond the 2015 Order.
Fast, reliable broadband is essential to how we live, work and play today – and the upcoming arrival of 5G will only further increase demand and reliance on fiber infrastructure. Already viewed by consumers as intolerable, delays, outages or the regular maintenance difficulties associated with operating a network will become further exacerbated when residential subscribers further rely on connected devices for day-to-day life. Just as providers deploy network automation tools to reduce operational issues, they must take similar care to manage consumer expectations when they roll out fiber or new services. This webinar features leaders who will discuss how to manage marketing and consumer expectations at every stage of the network lifecycle. Marketing professionals, c-level executives and policymakers interested in drumming up fiber envy should attend.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.