By monitoring fiber, service providers not only enhance customer service and improved adherence to service level agreements, they also can boost profitability and increase upselling opportunities.
Given the amount of new fiber being deployed today, service providers have a rare opportunity to implement monitoring solutions in green-field installations, says Stephanie Burris, solutions marketing access and fiber monitoring products at Viavi Solutions Inc.
"This is a huge opportunity to set up monitoring infrastructure in the actual fiber infrastructure. It could not be done in copper," she tells Broadband World News. "Service providers have spent millions of dollars trying to find and fix problems since then. They've been trying to find out where the lines even are. We can now learn from our history and make everything remote-enabled."
Consider that earlier this year, Verizon alone agreed to buy 12.4 million miles of optical fiber from Corning through 2020, while AT&T may surpass that fiber acquisition amount. Operators around the globe are installing fiber; so are enterprises, data centers and others anxious to communicate at multi-gigabit speeds.
Those that have already deployed fiber also can benefit from monitoring, Burris notes. By monitoring a few witness fibers, providers can prevent 80% of problems arising via early notice of cable breaks, for example.
While fiber is a lot more reliable than copper, fiber networks often are a combination of owned and leased fiber. If an event occurs, this can create finger-pointing or joint ownership of an issue, creating double the expense, Burris says.
Jon Lundberg, regional product line manager at VIAVI, adds: "Fiber monitoring of leased fiber helps ensure that the responsible party is dispatched for repair and SLAs can be managed."
On Wednesday, May 16 at 11:00 a.m. EDT and 4:00 p.m. GMT, join Lundgerg and Burris for a webinar on "Fiber Monitoring: Improving Profits, MTTR, and Security." Moderated by Broadband World News editor Alison Diana and brought to you by VIAVI Solutions, the one-hour event will address:
Hyperscale datacenters -- the business need for near 100% uptime
5G small cell combined with leased fiber -- ensuring the SLA for leased fiber
Long haul and metro dark and lit fiber monitoring -- reducing mean-time to repair and preventing damage
FTTx construction and service activation in the access or MSO network -- accelerating time to revenue
Security -- preventing fiber tapping and data theft
Jeff Finkelstein, executive director of Advanced Technology at Cox Communications, is BBWN Radio's guest on May 24 at 1PM ET/10AM PT/6PM BST. During the show, he'll discuss network innovation, digital transformation and defining DOCSIS' future.
In keeping with the nation's ambitious Digital India project that seeks to reduce the digital divide and increase the digital economy, Nokia and non-profit service provider partner Digital Empowerment Foundation will create 500 smart villages across the nation.
We will explore several fiber network environments, common vulnerabilities, and the business impact of failures. Fiber networks are typically a combination of owned and leased fiber. Learn how to reduce MTTR by up to 60% when an event occurs and how to detect degradation before it generates a service impact. Fiber monitoring of leased fiber helps ensure that the responsible party is dispatched for repair and SLAs can be managed. We will discuss both in service and out of service monitoring. Learn about the opportunities to improve business results in the following environments:
Hyperscale datacenters- the business need for near 100% uptime
5G small cell combined with leased fiber - ensuring the SLA for leased fiber
Long haul and Metro dark and lit fiber monitoring - reducing MTTR and preventing damage
FTTX construction and service activation in the access or MSO network - accelerating time to revenue
Join us when Jeff Finkelstein, Executive Director of Advanced Technologies at Cox Communications, is BBWN Radio's guest for a wide-ranging conversation about the cable operator's strategic network direction, DOCSIS 3.1, digital transformation and more. Bring your curiosity and questions when our distinguished guest speaks with Broadband World News Editor Alison Diana on May 24 at 1 pm ET; 10 am PT; 6 pm BST.
In this edition of BBWN Radio, Matthias Mieves, head of New Business, Sales and Marketing for Connected Home at Deutsche Telekom, will join BBWN Radio Editor Alison Diana to discuss the smart home market, the role of broadband and why service providers should roll out the welcome mat for this profitable market.