BT this week launched a global SD-WAN managed service offering based on Cisco technologies.
More than 90% of BT's global wide-area network (WAN) customers use Cisco technology -- and "the vast majority ask BT to manage it," said Keith Langridge, vice president of network services at BT, in a statement.
The offering, dubbed BT Connect Cisco SD-WAN, gives businesses visibility into data as it traverses across their WAN, allowing them to optimize traffic thereby balancing performance and cost, BT said. The service includes BT's orchestration, life-management, reporting and analytics, plus security.
"Our enterprise businesses are as important to us as our consumer business," said BT CEO Gavin Patterson during the fourth-quarter earnings call (full transcript available via Seeking Alpha). "BT has a strong market position from which to grow and deliver value. We have 30 million consumer relationships, over 1 million enterprise relationships, and deal with around 1,500 multinational corporations."
A platform of partnerships
BT expanded its relationship with Cisco as part of a push to increase managed services revenue and a decision to strengthen partnerships with certain key vendors, BT executives said. The operator also has been deemphasizing low-revenue enterprise offerings, said Patterson.
In addition, BT's enterprise strategy is focused on improving customer experience via automation and standardization, he said.
"We're going to protect and grow our core connectivity market share focused on cross-selling of technology innovation, migrating customers from single legacy products to converged multi-product offerings including mobile, VOIP and fiber products," Patterson said in May. "We will also create new revenue streams in complementary services."
For example, BT is integrating security into SDN offerings such as its Cisco-based SD-WAN. And the service provider will continue to unveil new software-defined dynamic hybrid networks and cloud services, leveraging BT's scale with partners like Amazon Web Services, Cisco, IBM and Microsoft, he noted.
In a flurry of activity throughout the week, Donald (DJ) LaVoy, Deputy Under Secretary for Rural Development at the US Department of Agriculture, and his team spent about $145.8 million in the non-urban or suburban areas of seven states.
Calix reported revenue of $120.19 million – up 4% – in Q4 2019, putting a bounce in the step of company president and CEO Carl Russo and a shine to Calix's ongoing transition from hardware vendor to a provider of platforms enabled by cloud, APIs and subscriber experience.
Looking to curtail e-waste and improve the bottom line, BT will require customers to return routers and set-top boxes, although subscribers will not have to pay a fee when they receive regular broadband equipment.
Deploying DOCSIS 3.1 across its entire footprint gave Rogers Communications the ability to offer speeds of up to 1 Gbit/s,
contributing to a broadband segement that generated about 60% of the Canadian operator's $3.05 billion (US) in Q4 cable earnings.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.