When it came time for prognostication, Broadband World News could not think of another person better-suited than an analyst who spends her time in the trenches, speaking to leading vendors and service providers about passive-optical networks, fiber, VDSL and Gfast and other fixed-broadband topics near and dear to the BBWN community.
As always, Ovum Principal Analyst Julie Kunstler put aside her own deadlines and gave BBWN her top themes for 2019. They are:
Fiber deeper and fiber all-the-way continue. We are seeing this in our market share reports. Bandwidth demand continues to grow unabated, and fiber is needed to support broadband access.
Hype around 5G-based FWA will continue. There will be deployments but subscriber forecast numbers will not be large. It is a niche approach to residential broadband access. Yes, there is some cord cutting but for most families with significant broadband speeds today, cord cutting is not realistic. (Bundle cutting, on the other hand, is an entirely different issue as many question the value of quad-play and triple-play, depending on the packages, costs, value and so forth.)
Some operators are pursuing "universal access," trying to push as much traffic as possible over the access network. Verizon is a good example, with its deployment of NG-PON2. Verizon is using NG-PON2 for residential and business services. In addition, it is examining the use of NG-PON2 for 5G xHaul. (See Network Slicing: It Ain't Just for 5G.)
When coupled with sufficient bandwidth, such as 10G in the network, network slicing generates opportunities for service providers to have the ability to wholesale the network effectively and efficiently.
What's on your list of 2019 fixed-broadband trends? How will 5G impact service providers? How much more fiber will be deployed in the next 12 months? Only time -- and BBWN -- will tell.
On Jan. 23, Broadband World News hosts a Calix-sponsored webinar that explores several ways CSPs can enhance customer experience and find new business opportunities to avoid devolving into a speed race where nobody wins, not even the customer.
As the pool of savvy, fiber-rich operators across the US rural and regional landscape wanes, the financial community will grow even more interested in acquiring or investing in them, a CoBank report says.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.