Telenet Group is working with SAM Seamless Network to provide smart security across subscribers' home networks, the partners announced today.
This agreement marks the first direct deal for SAM Seamless Network with a European provider, although its technology already is in use on parts of Bezeq's network. The large Israeli telco was the first to deploy the Tel Aviv-based vendor's software-only cybersecurity solution, although SAM's solution is now in pilots at top-tier operators in Europe and North America, too, according to the vendor.
Many home PCs are inadequately secured so it's naïve to expect residential customers will ensure patch updates for the anticipated 25 billion IoT devices expected to be in use by 2021 -- if patching these typically Linux-based pieces of equipment is feasible at all.
"Most [of the devices] don't have any automatic patching capability, much less a system to warn the operator of the need to patch," F5 Labs' Sara Boddy and Raymond Pompon wrote in a paper on IoT security. "They use extremely poor authentication mechanisms … They usually don't have forensic capability and, in many cases, not even logging functions. If they do, logging is lightweight or easily compromised by an attacker. Manufacturers rarely provide 'secure' modes of operation or hardening procedures to lock down features. In fact, most IoT devices rarely offer any precautions to their users about placing these devices on the Internet or that any dangers exist at all."
The proliferation of IoT devices exposes consumers to a greater and growing threat, said Dann Rogge, vice president of product and customer journey at Telenet, in a statement.
"That seemingly innocent smart thermostat can be the perfect gateway to your smartphone, computer or that hard disk where you keep all your personal memories or business documents," he said. "Together with SAM, we are able to offer our customers a powerful yet simple solution to protect their connected devices, at home or in the office."
Like managed WiFi, cybersecurity services improve subscriber satisfaction and revenue, said Sivan Rauscher, SAM CEO and co-founder. With SAM, operators gain network visibility, management capabilities and new revenue streams by protecting all smart devices on the network without any subscriber action, she said. The software resides inside any gateway, and needs no additional hardware or additions on the IoT devices, according to the vendor.
"As IoT in the home continues to grow, so do threats to home security and data privacy. Home networks are fast becoming just as vulnerable to cyberattacks as businesses" Rauscher added, in a statement. "[Telenet] customers will now be able to enjoy online activities with complete peace of mind."
On Jan. 23, Broadband World News hosts a Calix-sponsored webinar that explores several ways CSPs can enhance customer experience and find new business opportunities to avoid devolving into a speed race where nobody wins, not even the customer.
As the pool of savvy, fiber-rich operators across the US rural and regional landscape wanes, the financial community will grow even more interested in acquiring or investing in them, a CoBank report says.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.