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A Personal Coach to Improve Your Firm's Fitness![]() The biggest challenge facing fixed access network operators is keeping up with exploding demand for bandwidth. The second biggest challenge is demonstrating to stakeholders how they're keeping up. Investments to increase capacity, improve operations and delight customers must bring the returns they promise. But those same investments often increase network complexity, potentially compromising those returns. Operators don't lack for ways to measure progress: there are hundreds of KPIs to choose from. What is more difficult is measuring what really matters most. This is particularly challenging when different departments, like planning, engineering and operations, use different data sets from the network for their different tasks. They each have a different view of what "good" looks like. If customer satisfaction drops 3% while network performance increases 5%, are you still moving in the right direction? At Nokia, we've been applying some new thinking around this. Operators need better options that help them deliver best-in-class network performance within constrained opex budgets, right? What they could use what their different departments could really use -- is an independent, verifiable and global way of indicating if performance is up or down.
Monitoring for Peak Performance
![]() Nokia's Fixed Access Health Index and Network Optimization Services help providers' networks operate at peak performance, meeting the high-speed, low latency demands customers expect.
While it's essential to measure a wealth of individual components, the fundamental measurement criteria all operators are interested in boil down to two things: Is the network delivering what it was designed to do? And is it performing well against industry best practices (i.e., competitors)? Our Index provides a single, global score that tells you how well your network is performing. And because it's a standard, independent Index, it also benchmarks against other networks. An independent health index provides clarity and a single point of focus on progress for all stakeholders, thereby delivering the following benefits:
Of course, once you've have assessed network performance, you'll probably want to change a few things for the better, which is why Nokia has Network Optimization Services. Together, our health-checks and fitness programs have already helped operators:
Come and find us in Hall 21b, stand E107, at Broadband World Forum, where we're open for business, and get your network checked in for a check-up. — Eddy Vergauwen leads the global services marketing activities for Nokia's Fixed Networks. In that role, he is focused on market strategy and go-to-market for value-added services. Previous to his current role, Eddy spent ten years at Alcatel-Lucent in various positions in innovation management, strategy, business development and product management in an international context. He has over 20 years' experience in the Telecommunications and ICT hardware, software and services industries. |
The need to stay ahead of the technology curve is integral to developing networks that can meet or exceed the bandwidth demand of consumers.
First used for indoor, short range and fast data downloads, unlicensed spectrum is evolving to fill last-mile gaps between wire hubs and buildings, and providing continuous mobile connectivity on trains.
With WiFi 6, service providers are equipped to give subscribers high-quality support without the overhead associated with truck rolls or technician visits, writes Greg Owens, senior director of product marketing at Calix.
'Millimeter wave is key to 5G, a path to extending the reach of wireless broadband service and opening new opportunities for operators around the globe,' says Anders Storm, CEO at Sivers IMA.
Mark Weller of UK wholesale broadband provider Nextgenaccess discusses strategies for addressing the UK's urgent full-fiber requirements today, because the country, people and businesses cannot wait.
Industry Announcements
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![]() ![]() ARCHIVED
Thursday, December 17, 2020
12:00 p.m. New York / 5:00 p.m. London Todays access network architecture is under mounting pressure due to a continued surge in the number of connected devices, a proliferation of bandwidth-intensive customer applications and dramatic shifts in usage patterns related to the pandemic, such as work-from-home and e-learning. Learn why now is the right time for cable operators to build greenfield networks or expand their existing networks with 10G PON, arming customers with high-speed symmetrical broadband. Gain a clear understanding of the drivers impacting the access network and the various approaches being considered to deliver higher speed services. Plus, find out the best practices that operators are employing as they leverage the latest in passive optical technology to future-proof their networks. Topics to be covered include:
Partner Perspectives - from our sponsors
The 'Agile Titan' an Advanced Supplier Model to Meet the Needs of 21st Century Networks
By Josh Hirschey, General Manager, Amphenol Broadband Solutions and Mette Brink, General Manager, Amphenol Procom & Amphenol Antenna Solutions EMEA & APAC
What Service Providers Should Know About WiFi 6
By Greg Owens, Senior Director, Product Marketing, Calix |
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