Just as enterprises are loathe to buy new infrastructure without sound business reasons, consumers can be unwilling to invest in the growing number of smart-home solutions if they don't perceive measurable benefits.
Unfettered by latency worries, today's ultra-broadband networks allow users to attach multiple devices -- ranging from typical laptops, phones and TVs to newer Internet of Things products such as thermostats, appliances and home controls. But for these devices to become ubiquitous, consumers must find them valuable and useful.
Already, about two thirds of homeowners with houses valued between $250,000 and $500,000 plan to purchase smart-home technology in the next 12 months, according to NTT Data Services research, released in May 2017.
By demonstrating the return on investment, service providers encourage the adoption of additional smart-home solutions and high-speed ultra-broadband services. By partnering with IoT vendors, operators add convenience to the equation. And by sharing use cases, the entire smart-home ecosystem and consumers benefit, by saving money, curtailing energy use and enhancing security.
Read on for examples of how smart homes add up to smart business -- for both service providers and their customers.
Facebook says it has developed a 'technology solution' that enables fiber to be deployed along electrical grid infrastructure in a very cost-effective way and has licensed that solution for free to startup NetEquity Networks.
In a flurry of activity throughout the week, Donald (DJ) LaVoy, Deputy Under Secretary for Rural Development at the US Department of Agriculture, and his team spent about $145.8 million in the non-urban or suburban areas of seven states.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.