BARCELONA -- MWC 2018 -- Nokia used Mobile World Congress 2018 as the backdrop for the introduction of a WiFi solution designed to help service providers deliver a seamless home network to residential subscribers.
Under Nokia's design, WiFi beacons form a mesh network and gain access to the fiber network. The technology, called Nokia Wi-Fi, has a home portal so providers can see subscribers' in-home networks and all connected devices. In addition to showing heat maps, spectrum analysis and historical data concerning interface and broadband quality, it also brings insight that creates upsell opportunities, according to the vendor. Nokia Wi-Fi will be available in June 2018, the vendor said.
New Unium software strengthens intelligent mesh WiFi capabilities such as self-healing, self-learning and self-care functions, Stefaan Vanhastel, who heads the global marketing for Nokia Fixed Networks, told Broadband World News. (Nokia recently acquired Unium, a US-based software company that specializes in solving complex wireless networking problems in whole-home WiFi solutions.)
These capabilities empower service providers and users to identify and solve WiFi network issues via a mobile application and complementary web interface. Customers also can manage devices, their network, guest access and security from there, added Mike Chen, who leads Nokia's digital home business unit, in an interview.
Pulling the Connected Home Together
Like many vendors in the access space, Nokia sees whole-home WiFi as the backbone of smart home success. (Source: Nokia)
The growing number of connected device and signal interference from microwaves, smart light bulbs and other home appliances create increasingly strained WiFi networks. As a result, more than 30% of customers call service providers due to poor in-home connectivity, said Vanhastel, hinting the real number actually could be a lot higher.
These smart-home WiFi issues impact service providers' relationships, revenue and profit, cautioned Federico Guillén, president of Nokia's Fixed Networks business group, in a statement.
"For many users, the concept of Wi-Fi and broadband access are synonymous, putting many service providers on the front line of customer complaints if Wi-Fi performance is impacted," he said.
As MSOs add networking equipment to support the growing number of node counts, rack space and power-cooling capacities at hub sites, DAA technologies such as Remote PHY become even more attractive, writes Viavi's Jim Walsh.
During prepared comments to a conservative group in Maine, Federal Communications Commission Chairman Ajit Pai outlined his concerns with several states' independent moves to reinstate the 2015 laws governing the Internet.
Fast, reliable broadband is essential to how we live, work and play today – and the upcoming arrival of 5G will only further increase demand and reliance on fiber infrastructure. Already viewed by consumers as intolerable, delays, outages or the regular maintenance difficulties associated with operating a network will become further exacerbated when residential subscribers further rely on connected devices for day-to-day life. Just as providers deploy network automation tools to reduce operational issues, they must take similar care to manage consumer expectations when they roll out fiber or new services. This webinar features leaders who will discuss how to manage marketing and consumer expectations at every stage of the network lifecycle. Marketing professionals, c-level executives and policymakers interested in drumming up fiber envy should attend.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.