Since it first rolled out the welcome mat about two years ago, Deutsche Telekom has opened its doors to the expanding ecosystem and opportunity surrounding smart homes.
The German service provider continues to extend its environment of appliances, apps and device partners that leverage its platform to create a cozy, interactive household for today's consumers. The operator teams up with other service providers to accelerate their deployment of smart-home solutions and services.
Operator KPN, for example, used DT's smart home platform QIVICON to launch its KPN SmartLife service for security, energy and comfort controls.
On Tuesday, April 24 at 12:00 p.m. EDT (9:00 a.m. PDT or 5:00 p.m. BST), join Matthias Mieves, head of New Business, Sales & Marketing Connected Home at Deutsche Telekom, as he joins Broadband World News Editor Alison Diana for BBWN Radio. During the 30-minute show, Mieves will discuss the smart home market in general, DT's portfolio and strategy, partnership opportunities, technological and marketing challenges, and whether DT expects to leverage its foothold in subscribers' homes to expand into complementary new markets.
Of course, BBWN Radio welcomes listeners' questions so be sure to register and pose your puzzlers for Mieves. If you can't make the show, then don't worry. The IP broadcast will be available almost immediately after its live debut.
On Jan. 23, Broadband World News hosts a Calix-sponsored webinar that explores several ways CSPs can enhance customer experience and find new business opportunities to avoid devolving into a speed race where nobody wins, not even the customer.
The lack of an accurate broadband map means states and counties are tackling this issue themselves – and sometimes finding big disparities in the data – before spending their residents' money on deploying infrastructure.
Next year many operators must decide whether to invest more in HFC or go all-in to fiber, pick their PON and choose their managed-WiFi path, writes analyst Dan Grossman, who also recommends providers bundle managed WiFi and analytics to best serve residential subscribers -- and operators' own businesses.
Public-private partnerships, investor interest, self-help in rural areas and incumbents' return set the scene for a busy year of broadband deployment in the US countryside in 2020, writes Analyst Dan Grossman.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.