Frontier Communications has added symmetrical 1-Gig service to its broadband arsenal, along with a nimble 200 Mbit/s introductory speed tier, as the telco continues to battle against cable operators and braces for a new wave of fixed 5G competition.
Frontier Communications Corp. (NYSE: FTR) initially brought these services to about half its Fios and Vantage Fiber footprint, with plans underway to extend them to more areas later this year and into 2019, according to a company official. Frontier's Fios footprint includes major urban areas in Southern California and six counties along Florida's Central West Coast, as well as parts of Dallas, Indiana, Oregon and Washington. Its Vantage Fiber footprint covers portions of Connecticut, North Carolina and Minnesota.
The new, cap-free 1-Gig offering sells for $200 per month as a standalone, with or without a contract. Frontier's new symmetrical 200 Mbit/s offering, serving as the introductory speed tier for residential customers, is being sold in a $90-per-month triple-play bundle, in a $60 per month double-play package, and $50 per month as a standalone.
Frontier also is introducing a 300/300 Mbit/s tier in parts of Indiana, Oregon and Washington.
Frontier's new packages arrive as cable operators continue to dominate the US residential broadband market. The top US cable operators added about 585,000 broadband subs in Q2, while the nation's largest telcos combined to lose about 130,000, according to Leichtman Research Group Inc. (LRG) . For its part, Frontier lost 32,000 broadband subs in Q2 2018, lowering its grand total to 3.86 million subscribers.
Deploying DOCSIS 3.1 across its entire footprint gave Rogers Communications the ability to offer speeds of up to 1 Gbit/s,
contributing to a broadband segement that generated about 60% of the Canadian operator's $3.05 billion (US) in Q4 cable earnings.
On Jan. 23, Broadband World News hosts a Calix-sponsored webinar that explores several ways CSPs can enhance customer experience and find new business opportunities to avoid devolving into a speed race where nobody wins, not even the customer.
The lack of an accurate broadband map means states and counties are tackling this issue themselves – and sometimes finding big disparities in the data – before spending their residents' money on deploying infrastructure.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.