Philadelphia -- Comcast on Wednesday released a new set of security camera features designed to help consumers better spot package theft "Grinches" this holiday season -- and all year round -- including the ability to filter motion-triggered activity by people or vehicles. The company also released results from a new nationwide survey around Americans’ growing concerns about package theft, which typically becomes a centerpiece of nightly news shows and social media around the busy shopping holiday season.
Last year, UPS delivered more than 750 million packages between Thanksgiving and New Year's Eve, and 2018 online sales are expected to exceed last year’s numbers. According to the new survey findings, commissioned by Comcast and conducted by Wakefield Research, nearly 25% of people report being a victim of package theft and nearly half know someone who has had a package stolen. The data is even higher among millennials, with one in three having had a package stolen and nearly 60% knowing someone who has been a victim.
"Home security cameras, when integrated with our other Xfinity services, offer great peace of mind so our customers can check-in on their home from anywhere, anytime," said Eric Schaefer, general manager and senior vice president, Xfinity Services. "We make it easy, for instance, for a parent to check their home camera in real time to make sure their child got off the bus or check to see if a package has arrived."
The Comcast survey also found:
- 72% of Americans who live in a house or town-home take security measures to avoid having a package stolen, including delivering it to a friend, family member or neighbor's home (33%); holding it at the shipping center (23%); canceling plans so they can wait for the package (21%); shipping it to work (21%) or staying home from work (22%)
- Although almost three in four (74%) of Americans believe having a visible home security camera is effective at preventing home package theft, only 31% actually have one
- Of those who do own a home security camera, 74% say they monitor their footage more often during the holidays.
Comcast Corp. (Nasdaq: CMCSA, CMCSK)