Also in today's broadband news roundup: CityFibre's latest city managers and fast-growing southeastern operator's most recent moves.
Steer clear of MVNO deals, cautioned Craig Moffett of MoffettNathanson. In a report on convergence, the analyst reviews the much-publicized deals Comcast and Charter made with Verizon Wireless and concludes they won't be profitable until new contracts in early 5G phases, writes Jeff Baumgartner in Light Reading. The two MSO have added 1.3 million mobile lines but also added losses, according to Moffett. (See Comcast, Charter MVNO Deals Are Bad for Everyone – Analyst .)
Google will pay Kentucky's Louisville Metro Government $3.48 million over 20 months to help cover costs for road and other right-of-way repairs related to Google Fiber's microtrenching failures, Mayor Greg Fischer said on Monday. Google's fiber-only broadband service helped kickstart a telco investment in full-fiber infrastructure, announced in February it would no longer offer its service in Kentucky, in part due to maintenance costs associated with cables buried only a few inches beneath sidewalks and roads.
Georgia on Their Mind
Hargray Fiber execs and employees celebrate the operator's new presence in Covington.
Hargray Fiber of South Carolina continues to expand its full-fiber footprint. The 70-year-old provider extended its network into Covington, Ga. Over the past few years Hargray has expanded into Hawkinsville, Hinesville, Lake Oconee, Macon, Perry, Reidsville, Savannah, Statesboro, Valdosta and Warner Robins, Ga., and Pell City, Ala. It also inked an agreement to acquire Dark Fiber Systems of Jacksonville, Fla. Hargray will extend its southeast footprint; grow DFS' 150 route-mile network, and "provide multi-gig lit data services including dedicated Internet, customized multi-location Ethernet solutions, colocation & managed services, and enhanced voice and video solutions," said Chris McCorkendale, Hargray senior vice president, in a press release.
Meet the Managers
CityFibre named two new city managers. Lucy Cooper (left) is now city manager of its Bournemouth project, while Aideen Sadler is city manager for the wholesaler's Southend-on-Sea full-fiber deployment.
British altnet wholesaler CityFibre named Aideen Sadler city manager for its Southend-on-Sea project and announced Lucy Cooper is the new city manager of its Bournemouth project. Both women will oversee the delivery of key CityFibre projects. The Southend-on-Sea project is valued at £30 million ($39.2 million) and the Bournemouth project is worth about £35 million ($39.2 million). The carrier's fiber-optic network is expected to reach each home and small business in each city.
Deploying DOCSIS 3.1 across its entire footprint gave Rogers Communications the ability to offer speeds of up to 1 Gbit/s,
contributing to a broadband segement that generated about 60% of the Canadian operator's $3.05 billion (US) in Q4 cable earnings.
On Jan. 23, Broadband World News hosts a Calix-sponsored webinar that explores several ways CSPs can enhance customer experience and find new business opportunities to avoid devolving into a speed race where nobody wins, not even the customer.
The lack of an accurate broadband map means states and counties are tackling this issue themselves – and sometimes finding big disparities in the data – before spending their residents' money on deploying infrastructure.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.