Also, BT chooses a convergence partner, UK operators agree to be fair and Slovenian broadband gets a cash infusion.
New York Senator and Senate Minority Leader Chuck Schumer sided with Microsoft's math, not the FCC's, when he called on the federal agency to investigate the state's "slow Internet," according to "local news reports on Sunday. The Democrat (who is not running for president -- at least yet) cited Microsoft's recently updated Connecting America report, which says about 162.8 million people in the US cannot access the Internet at broadband speeds, compared with the FCC estimate of 24.7 million. The FCC said New York consumers are not getting the FCC-mandated minimum speed of 25 Mbps. Said Schumer, according to the Post:
Its like paying for the speed of a car but getting the speed of a bicycle.
BT selected various Juniper Networks' technologies and divisions to help the British incumbent transition to a convergence of fixed-line, WiFi and mobile services. The operator will use network orchestration from Contrail Networking, operational solutions from AppFormix and high-density data center switches from QFX Series.
Still in the UK, the nation's largest broadband, pay-TV and mobile providers have agreed to sign onto regulator Ofcom's Fairness for Customers program. This apparently toothless PR move is another route for subscriber complaints about pricing, outages and other common sore subjects.
More rural Slovenians will see high-speed broadband, courtesy of the Connecting Europe Broadband Fund (CEBF), which will invest in an open access, FTTH network for residential, business and public administration customers for more than 240,000 locations. It's the third closed project by CEBF, which aims to help meet the European Gigabit Society objectives by investing in underserved areas with opportunities for profitability.
Deploying DOCSIS 3.1 across its entire footprint gave Rogers Communications the ability to offer speeds of up to 1 Gbit/s,
contributing to a broadband segement that generated about 60% of the Canadian operator's $3.05 billion (US) in Q4 cable earnings.
On Jan. 23, Broadband World News hosts a Calix-sponsored webinar that explores several ways CSPs can enhance customer experience and find new business opportunities to avoid devolving into a speed race where nobody wins, not even the customer.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.