Also in the news today: Telstra has more layoffs, Frontier's western division to stay unchanged through year-end and BT's new logo to debut.
Telstra, Australia's largest operator, said it will lay off about 10,000 contractors over the next 24 months, Reuters reported today. This adds up to one fourth of the provider's payroll and comes after Telstra shared plans last week to axe 8,000 employees. The culprits are thinning margins, aging infrastructure and tight competition, Telstra CEO Andy Penn said during a conference. The investment-event audience appreciated this news more than those facing involuntary job loss: Telstra shares rose 1.8% in afternoon trading, Reuters said. For analysis and an in-depth look behind the numbers, read Iain Morris's story, Telstra's Chief Executioner Hones His Axe.
Between the giant cheese grater memes and the $35,000-plus price tag of its new MacBook with monitor, news that Apple has added security features to its smart home platform, HomeKit, sounds mundane. But, as Light Reading's Jeff Baumgartner notes in this week's LR podcast, Apple's becoming more trusted in the home and service providers should be aware of where that could lead. Check the Light Reading podcast on Google Play,
Spotify and SoundCloud.
WaveDivision, which is set to acquire Frontier Communications' four-state western operations, for $1.36 billion in cash does not plan any immediate changes that will affect regional customers or employees, according to Herald.net, which serves Everett, Wash. The deal covers Washington, Oregon, Idaho and Montana, and Frontier intends it to reduce debt. Frontier, which serves about 350,000 in these western states, employed almost 600 people in its Western Washington headquarters, the news site said.
Insight TV debuted its high-def channel on Sky Deutschland pay-TV's platform, available to German and Austrian subscribers. Insight TV broadcasts 4K ultra-HD HDR and produces native ultra HD content, the company says.
As Light Reading's Paul Rainford describes, BT's "underwhelming new logo" will debut as part of the British incumbent's new five-year sponsorship deal with The FA, which runs football (a.k.a. soccer) in the UK. BT's mobile unit EE will deliver connectivity to London's Wembley Stadium, its branding prominently displayed for all to see. Although Rainford doesn't care for BT's new black-and-white branding, some BBWN readers prefer the stripped-down version. (See BBWN Bites: BT Shares With Employees.)
Deploying DOCSIS 3.1 across its entire footprint gave Rogers Communications the ability to offer speeds of up to 1 Gbit/s,
contributing to a broadband segement that generated about 60% of the Canadian operator's $3.05 billion (US) in Q4 cable earnings.
On Jan. 23, Broadband World News hosts a Calix-sponsored webinar that explores several ways CSPs can enhance customer experience and find new business opportunities to avoid devolving into a speed race where nobody wins, not even the customer.
The lack of an accurate broadband map means states and counties are tackling this issue themselves – and sometimes finding big disparities in the data – before spending their residents' money on deploying infrastructure.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.