SAN JOSE, Calif. -- Calix today announced Mahaska Communication Group (MCG) has deployed the AXOS software platform to simplify network operations and meet future subscriber demands as it covers southeast Iowa with fiber. AXOS radically speeds up Mahaska's deployment capabilities by enabling them to use a common operational service model regardless of the physical technology layer or the access network deployment location. By partnering with Calix, the regional communications service provider (CSP) is also extending its lightning fast network experience into subscriber homes and businesses with Mesh-Enhanced Carrier Class WiFi.
The end-to-end set of Calix solutions enables MCG to future-proof its network for the next wave of broadband service innovations and to deliver the best possible experience to its subscribers. The E7-2 Intelligent Modular System delivers all the benefits of the AXOS platform, including the deployment simplicity of GPON. Additionally, the built-in network troubleshooting capabilities of the AXOS Diagnostics Toolbox allow MCG to maintain an always on, reliable network while dramatically reducing operational costs and expensive truck rolls.
"Our biggest commitment is to the communities we serve, so we are putting the AXOS platform in place that will ensure they have access to the communications technologies they need to thrive—both now and in the future," said Frank Hansen, general manager for Mahaska Communication Group. "Having access to the network troubleshooting capabilities of the diagnostic toolbox will further enance our ability to deliver high-speed fiber optic links to homes and businesses across southeast Iowa. These services generate revenue and growth opportunities for these local communities, even placing them among the country's leaders in communications technology."
Based in Oskaloosa, Iowa, Mahaska Communication Group is a growing regional CSP that has actively advocated for rural communities by delivering the triple play services necessary to support remote jobs and enable close-knit community bonding. MCG is expanding to connect more communities with fiber and AXOS. The regional CSP is also delivering a complete, whole-home managed WiFi experience to subscribers, which not only delivers a superior experience but also drives down support costs, providing immense value for MCG and and unparalleled experience for their subscribers.
"Mahaska Communication Group is a great example of a service provider actively working to close the digital divide in rural America by committing to transforming its network to best connect communities," said Skip Hirvela, vice president of sales for Calix. "The combination of AXOS and Mesh-Enhanced Carrier Class WiFi enables MCG to simplify network operations and ensure the rural Iowa communities it serves have the best communication services available. Furthermore, the flexibility of these best-of-breed network solutions, ensure the network is future-proof and will scale as they continue to grow."
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.