Also today, toob rolls out fiber fast, consumers are overwhelmed by streaming options, using NEXTGEN TV to connect rural US, new FWA stats, 5G for home broadband generates consumer interest and TalkTalk is now a Northern Powerhouse.
SpaceX wants to launch up to 30,000 more Starlink broadband data satellites. That's in addition to the 12,000 the International Telecommunication Union already approved to be sent into orbit. The FCC passed along 20 coordination requests to the ITU earlier this month, with each request featuring 1,525 orbital planes, Geekwire reported. The move further underscores Elon Musk & Co's determination to stay ahead in the Broadband Space Race.
UK operator toob is using the ADTRAN TA5000 gigabit services platform and turnkey support -- including delivery, installation and commissioning of toob's core, transport and access network -- to provide high-speed broadband to more than 100,000 premises by the end of 2021. As a result, toob went from the initial concept to a fully operational network in southern England in months; this will allow toob to reach more than 1 million premises over the next decade, toob CEO Nick Parbutt said in a statement.
Many US consumers are overwhelmed by the number of available streaming services -- more than 100 -- according to an Amdocs Media study. Remembering passwords to each of these accounts was the biggest pain for one third of those surveyed in Amdocs Media's recently released 2019 Subscription Management Report. And just think, more offerings are on the way.
Chaotic State of Mind
More than 100 streaming choices and a matching number of passwords is causing consumer confusion, according to Amdocs Media's latest report.
ARK Multicasting and Microsoft have teamed up to address the digital divide in rural America, combining ARK's next-gen broadcast network with Azure-based media distribution, the companies said on Tuesday. The pilot could begin the standardization of using NEXTGEN TV (the consumer brand recently attached to the ATSC 3.0 broadcast signaling standard) and TV white space technology to bring broadband to unserved or under-served rural parts of the US, said ARK CEO Vern Fotheringham, in a release. The trial, in Crockett, Texas, includes a hybrid broadcast-broadband network that will deliver high-quality programming by combining broadcast signals with home Internet.
The average fixed wireless access consumer uses 4 Mbit/s of data when active; they use 6.6 Gigabytes per day or 196 GB per month, new research from Preseem found. The 4 Mbit/s represents the speed customers receive, not the subscription speed, according to Preseem, which offers monitoring and optimization services to wireless ISPs. The Fixed Wireless Network Report: 2019 Edition also finds more than half the deployed access points are less than three times over-subscribed.
Although one third of UK consumers said they do not need 5G, with 70% stating they want to wait until a mobile tech is proven before shelling out any cash. However, in a poll of US and UK consumers, CCS Insight found more enthusiasm for 5G home broadband if certain factors were in place. For example, 39% cited more attractive pricing; 29% said better performance; 21% chose quick and easy installation; 19% selected no line rental, and 17% said one bill for both mobile and broadband -- good news for MSOs offering both services today, perhaps.
TalkTalk, which announced 12 months ago it was relocating its headquarters from London to Salford in northern England, joined the Northern Powerhouse Partner Programme. This government-led initiative promotes this part of the country as a great place to do business. Hull-based wholesale operator MC2 is also part of the organization. BBWN Editor (and proud Geordie by birth) Alison Diana agrees, adding the north is a wonderful place to live, too.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.