SAN JOSE, Calif. -- Viavi Solutions Inc. today announced an alliance with Ingram Micro Inc. for U.S. distribution of select Viavi test instruments for fiber and cable networks, and performance management solutions for enterprise networks. Market-leading product portfolios represented in the deal include fiber test tools such as the FiberChek Sidewinder and T-BERD/MTS-2000 OTDR, Trilithic cable signal leakage detection, Observer enterprise network performance monitoring and diagnostics (NPMD), and a range of optical meters.
With the combined strengths of industry-leading test and measurement solutions from Viavi plus Ingram Micro's service and technology expertise, network managers and service providers can fully realize the potential of innovative technology to achieve greater network performance, visibility and efficiency.
" Viavi is a global leader in test and measurement for communication service providers, as well as performance management and diagnostics for enterprises. Tier-1 broadband and wireless service providers rely on our cable and fiber test instruments. Moreover, the Viavi Observer platform has been recognized as a leading NPMD solution by Gartner's Magic Quadrant," said Barry Johnson, Vice President of Global Channels, Viavi. "We're delighted to work with Ingram Micro, the world's largest distributor of computer and technology products, to enable network operators to focus on key business objectives amid rapid industry migration and growing networking complexity."
"We are pleased to offer Viavi solutions to our channel partners throughout the vital U.S. market," said Eric Kohl, Vice President, Advanced Solutions, Ingram Micro. "As part of our best-in-class vendor portfolio, Viavi gains access to Ingram Micro's proven, go-to-market resources including marketing, sales and operations, as well as our growing suite of value-added services to connect with channel partners quickly, accurately and efficiently."
Viavi works with a global network of channel partners, resellers and distributors through the Velocity Partner Program. Built on a strong technology foundation, this value-based program empowers Viavi partners with incentives, promotions and tools to grow their business and offer the best possible service.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.