ANCHORAGE, Alaska -- OneWeb, the global communications company whose goal is to connect everyone everywhere, today announced a new distributor partnership with Pacific Dataport Inc. PDI was formed by Microcom, the leading supplier of satellite communication systems in Alaska.
The collaboration will enable delivery of OneWeb's high speed, low latency, communications services across Alaska. This agreement marks a key milestone in service-readiness for OneWeb's Network and its commitment to bring high-speed internet to the Arctic region.
"PDI is proud to sign Alaska's first significant LEO service agreement with OneWeb as a network service provider. We are delighted to be working with OneWeb, who will provide us with high-speed broadband coverage to serve our customers in Alaska and the Arctic," said Chuck Schumann, CEO Pacific Dataport Inc. "PDI now has the advantage of being one of the first to be able to demo OneWeb's service in Alaska and in the Arctic region from the end of this year, and already the enthusiasm from our customers to test and trial OneWeb services has been significant."
PDI's distribution agreement with OneWeb ensures customers in the Arctic will enjoy OneWeb services as early as Q4 2020. Alaska's unique qualities mean it is a center for economic growth, and OneWeb's seamless global network will be a key enabler of regional initiatives such as the collection of climate data, and the growth of a digital economy.
"Working with PDI has been a fabulous collaborative experience. Their knowledge, deep customer relationships and prominence in Arctic commercial regions make it a natural fit to accelerate take-up of OneWeb Enterprise's propositions," said Campbell Macfarlane, president of OneWeb Enterprise. "PDI immediately recognized the potential of OneWeb's solutions to deliver high throughput, low latency services to customers in a broad range of markets."
PDI was founded to bring connectivity to all of Alaska and it has a strong commitment to local community projects such as Alaska Seeds of Change, Alaska Healing Hearts, and several other local initiatives. OneWeb shares with PDI this ethos of local collaboration; Alaska is the home of one of the six remote schools chosen to enjoy free OneWeb connectivity.
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It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.