SAN JOSE, Calif. – Calix, Inc. today announced that West Carolina Tel (WCTEL) has grown average revenue per user (ARPU) by 31 percent year over year. The regional communications cooperative has employed two Calix Revenue EDGE strategies: targeted upgrade campaigns and ensuring that new members start with the right level of services. First, WCTEL leveraged the real-time behavioral insights generated by Calix Marketing Cloud (CMC) to shift thousands of members to the optimal service tiers, reducing service limit hits by 92 percent and improving member experience. Second, WCTEL expanded its highly successful managed Wi-Fi offering, combining Calix Support Cloud with the Wi-Fi CERTIFIED 6 GigaSpire BLAST u6, virtually eliminating the need for Wi-Fi extenders and bringing the ultimate Wi-Fi 6 experience to their members.
Formed in 1952 with a Rural Electrification Administration loan, WCTEL has evolved from its roots as a telephone cooperative, now delivering full triple play services with Gigabit broadband and IPTV. The rural cooperative delivers a differentiated experience to residential and business subscribers across western South Carolina and northern Georgia. Already driving impressive results with CMC, WCTEL is leveraging the combination of Calix EDGE Insights and EDGE Systems to push the subscriber experience to new heights. The Wi-Fi 6 connectivity delivers unmatched performance, enabling subscribers to connect increasing numbers of devices without fear of service degradation.
Over the next two years, approximately 60% of service providers (both large and small) will adopt virtualization on a wide scale across their networks, according to the latest survey report from Ovum. Why are providers making these moves? Is there an easy way to start?
Learn how and why service providers are using virtualization to transform their networks. This webinar will look at how providers are leveraging virtualization to create more flexible and agile networks while also providing a better customer experience. Expert speakers from netElastic and Heavy Reading will address the industry drivers for network virtualization, the benefits that can be realized, the challenges to face and the results of virtualization being achieved by providers today.
Key topics will include:
Current network infrastructure and the move to virtualization
Benefits and challenges of network virtualization
How providers can get started
Service provider success stories: the decision to virtualize, the solution, and results