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Alison Diana
Alison Diana
5/16/2018 10:49:31 AM
User Rank
Author
Webinar Starts Soon
A reminder that today's webinar with VIAVI starts at 11 ET! Fiber deployments are soaring -- learn how to monitor and increase money while you're installing fiber, simultaneously improving subscriber experience and revenue potential.

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freehe
freehe
5/13/2018 6:15:38 PM
User Rank
Gigamaster
Cable
Companies that use fibers should monitor them. This is a huge tool that can be used to reduce churn. Many customers leave cable companies due to poor customer service. If issues can be detected before customers report them, customer satisfication will increase. In addition, it costs less money to fix issues that are detected early.

 

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freehe
freehe
5/13/2018 6:13:42 PM
User Rank
Gigamaster
Owned Lines
Owned lines are a good option for companies that constantly require an internet connection for sending and receiving emails, uploading files and images, performing actions and making transactions.

Leased lines are also a great option for mission-critical application such as payroll systems, and video conferencing services such as Webex.

In some cases companies may need a combination of options but should still look at the ROI and TCO.

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freehe
freehe
5/13/2018 6:09:17 PM
User Rank
Gigamaster
Lines
Leased line are great for companies that have a large number of users. Leased lines are also great for companies that would lose revenue it the connection is lost.

Leased lines can be provided with bandwidth segmented to run applications that don't need to access the web.

Leased lines help companies work better and can provided high bandwidth internet access.

 

 

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freehe
freehe
5/13/2018 6:06:07 PM
User Rank
Gigamaster
Fiber Problems
"Fiber monitoring of leased fiber helps ensure that the responsible party is dispatched for repair and SLAs can be managed."

It seems that the ROI and TCO would be cheaper if companies used either all leased fiber or all owned fiber. The speed of owned lines can vary. Leased lines usually provide a fixed speed such as 10mbps.

 

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freehe
freehe
5/13/2018 6:02:11 PM
User Rank
Gigamaster
Re: Physical or Digital
"While fiber is a lot more reliable than copper, fiber networks often are a combination of owned and leased fiber. If an event occurs, this can create finger-pointing or joint ownership of an issue, creating double the expense, Burris says."

My company leases a building and whenever our network goes down it takes several hours to get it fixed because we have owned and leased fiber and the fiber companies constantly point fingers.

I know it is costly but I believe our company would save money but having all owned fiber or all leased fiber. Also, problems could be solved quicker.

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DonBrowne
DonBrowne
5/13/2018 7:46:04 AM
User Rank
Gigamaster
Re: Physical or Digital
As noted the combination of owned and leased fiber can lead to all sorts of problems so it does make sense that the monitoring scheme proposed will be a great improvement as "providers can prevent 80% of problems arising via early notice of cable breaks," as one example of where it make sense to improve uptime and save money on repair.

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batye
batye
5/11/2018 12:10:18 AM
User Rank
Gigamaster
Re: Physical or Digital
@afwriter yes I would say it would make sense make it automated digital monitoring as it would be easy and cost effective... 

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JohnDrake
JohnDrake
5/10/2018 5:08:21 PM
User Rank
Gigamaster
faster, but more reliable?
I know fiber is much faster than copper, but more reliable? I'm trying to figure out how that is so based on intrinsic properties of the two media. Maybe it has to do more with the providers than the kinds of line?

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afwriter
afwriter
5/10/2018 10:47:46 AM
User Rank
Gigamaster
Physical or Digital
I am assuming this is digital monitoring, and probably automated? They aren't digging up the fiber lines to inspect them right?

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