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JohnDrake
JohnDrake
12/31/2018 2:00:41 PM
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Gigamaster
Weird
Weird. Over short distances, transmission over copper is super fast. I think there is more than a technical issue at work here.

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DonBrowne
DonBrowne
12/19/2018 8:45:20 AM
User Rank
Gigamaster
Re: Do consumers ever really know what they're getting?
It's still "buyer beware" in the wild west of service claims and pricing in the internet and mobile service arena. One would hope regulators would be a bit more aggressive in making sure advertising was fair and not misleading while holding providers accountable for their claims. 

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Ariella
Ariella
12/12/2018 9:14:52 AM
User Rank
Gigamaster
Re:I ha Do consumers ever really know what they're getting?
@afwriter I know what you mean. That's why I won't ever take T-Mobile service again. My daughter got sucked in for the low rate, and now her calls drop all the time. If I didn't know which service provider she uses, I'd think she's always hanging up on me.

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afwriter
afwriter
12/10/2018 10:20:11 PM
User Rank
Gigamaster
Re:I ha Do consumers ever really know what they're getting?
Century Link is actually cheaper in my area but I have had such a poor experience with them in the past that I don't think I'd ever go back. 

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afwriter
afwriter
12/10/2018 10:19:15 PM
User Rank
Gigamaster
Re:I ha Do consumers ever really know what they're getting?
Which is funny because their commercials pretty much say the opposite.

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DonBrowne
DonBrowne
12/7/2018 11:11:34 AM
User Rank
Gigamaster
Re:I ha Do consumers ever really know what they're getting?
I had contacted CenturyLink about their "for life" price guarantee but pointed out to the sales person that competitor Comcast was offering double the speeds for about half the price, although not guaranteed for life. As it turns out I believe I read in the fine, fine print that CenturyLink could actually change the terms of the agreement at any time. And I'm guessing they also can easily add "fees" and suppsed taxes at anytime as well.

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mhhf1ve
mhhf1ve
12/4/2018 11:43:40 PM
User Rank
Gigamaster
Re: Do consumers ever really know what they're getting?
Oh wow. I haven't seen any "price for life" offers from ISPs. That's a strange concept for an Internet service. I once had a "free for life" wireless connection from T-mobile that came with an early Chromebook. That "lifetime" was a pain to maintain after about 3 years because they kept "forgetting" to renew it. And it was capped at 500 mb per month for data -- which quickly became somewhat worthless. It was still a very good deal for me, but I agree that a "lifetime" in tech terms is much less than 10 years.

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afwriter
afwriter
12/4/2018 10:12:55 PM
User Rank
Gigamaster
Re: Do consumers ever really know what they're getting?
Along with other shady practices. I have to chuckle about Century Link's "price for life guarantee." Because they know that a revolution is right around the corner and the life of those guarantees is only a few years at most. 

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mhhf1ve
mhhf1ve
12/4/2018 1:48:28 PM
User Rank
Gigamaster
Do consumers ever really know what they're getting?
> "we urge Member States, National Regulatory Authorities and BEREC to take action both individually and collectively to prevent misleading fiber advertising..."


In the US, it seems like broadband companies are actively trying to confuse consumers to make it sound like products are better than they actually are. Certain ISPs will brand name everything under the same name, lumping fiber together with DSL -- so it doesn't seem like the lower tiers of DSL are so outdated.... 

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