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batye
batye
3/4/2019 5:57:16 PM
User Rank
Gigamaster
Re: machine
@mhhf1ve  I would say future will tell and we gonna see... 

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mhhf1ve
mhhf1ve
3/4/2019 3:09:49 PM
User Rank
Gigamaster
Re: machine
Heh. Well the Turing test may never be passed by computers... just like fusion is always 30 years in the future, maybe general AI is as well.

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batye
batye
3/4/2019 12:12:56 AM
User Rank
Gigamaster
Re: machine
@mhhf1ve  I trust they not ready to pass this test yet... but it could be mater of time... 

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mhhf1ve
mhhf1ve
3/3/2019 9:54:53 PM
User Rank
Gigamaster
Re: machine
CSR robots are getting better slowly... if they pass a Turing test, they might be deployed for everything..

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batye
batye
3/3/2019 1:42:51 PM
User Rank
Gigamaster
Re: machine
@ms.akkineni  I would say hope for a best but plan for the worst and never overlook worst case scenario... 

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batye
batye
3/3/2019 1:41:48 PM
User Rank
Gigamaster
Re: machine
@ms.akkineni  I could not agree more as it does make great sense... and it will be very sustainable... 

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batye
batye
3/3/2019 1:40:15 PM
User Rank
Gigamaster
Re: machine
@mhhf1ve  yes as this days Co. try to replace almost all of the CSR with Robots... even customers still resist it... but... 

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batye
batye
3/3/2019 1:38:53 PM
User Rank
Gigamaster
Re: machine
@mhhf1ve I think you are 100% right and we gonna see it soon one way or other... but it gonna be soon the way it look... 

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batye
batye
3/3/2019 1:35:13 PM
User Rank
Gigamaster
Re: machine
@JohnDrake I could not agree more as at the end everyone love to show on they bottom line savings.... 

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mhhf1ve
mhhf1ve
3/3/2019 1:28:09 PM
User Rank
Gigamaster
Re: machine
I've seen more and more "chatbots" that are able to convincingly mimic human customer service reps. If you've ever played a "20 questions" bot, it makes it seem very plausible that 95+% of customer issues might be resolved or at least correctly identified by a machine.

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