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JohnDrake
JohnDrake
4/30/2019 4:11:27 PM
User Rank
Gigamaster
Re: Uphill
What else does SamKnows monitor?

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DonBrowne
DonBrowne
4/29/2019 11:37:15 AM
User Rank
Gigamaster
Re: Uphill
Yes, as noted "packet loss, latency, consistency, reliability," all have big effects on the quality of service received at customers' devices, but it's going to be a long journey to educate consumers and business users of the importance of this. I have a router from SamKnows that allows all these to be monitored with a monthly report to see how my provider is performing throughout the month.

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JohnDrake
JohnDrake
4/29/2019 5:00:15 AM
User Rank
Gigamaster
Uphill
Tremendously uphill battle selling this. I think it will be a long time before we see effective advertisements asking people to consider how, for instance, much nicer one broadband company is over another broadband company, and how that is better than more speed.

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Ariella
Ariella
4/28/2019 6:41:15 PM
User Rank
Gigamaster
Re: Speed
@freehe Certainly, technology has infused greater complexity into the equations.

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freehe
freehe
4/28/2019 5:48:42 PM
User Rank
Gigamaster
Speed
Great article. When technology had less of an influence in society, things were simpler. Consumer demands were simpler. Not that we are a technology society things are more complex. As a result, how companies satisfy consumer demand has become more complex.

 

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michelle
michelle
4/28/2019 5:17:12 PM
User Rank
Gigamaster
Re: speed isnn't everything
It's easily measured and better understood than other specifics required to deliver internet. There's a lot of hype around speed in the sales pitch for ISPs as well...

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Ariella
Ariella
4/28/2019 2:15:19 PM
User Rank
Gigamaster
speed isnn't everything
I found this part most intersting< "and consumers are still prepared to buy more speed because they think it'll get them a better experience -- but it doesn't really. The technology industry as a whole comes from a background of delivering circuits. >

 

I suppose it's a matter of people taking their standards from what is most easily measured, as speed is.

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