Jeff Baumgartner, Senior Editor, Light Reading, 4/29/2022
Charter has sparked RDOF work in all 24 states where it won bids. The cable op booked about $19 million in RDOF revenues in Q1, and expects to have about $9 million per month come in over the next ten years.
Jeff Baumgartner, Senior Editor, Light Reading, 1/18/2022
Elon Musk's nascent broadband will need to radically accelerate the rate of satellite launches – and navigate tricky supply chain logistics – if it's going to come close to fulfilling its global ambition.
Jeff Baumgartner, Senior Editor, Light Reading, 11/22/2021
Performance data from Comlinkdata/Tutela indicate that T-Mobile Home Broadband and Starlink are as good as VDSL, stomp on DSL, but generally fall short of terrestrial HFC and fiber services.
Jeff Baumgartner, Senior Editor, Light Reading, 10/21/2021
The Commission's latest round of RDOF authorizations, its largest so far from a dollar standpoint, pushes total approvals of funding past $1 billion.
Iain Morris, International Editor, 10/14/2021
GlobalData Principal Analyst Emir Halilovic discusses the changes in enterprise PON connectivity that have been unlocked by SD-WAN.
Iain Morris, International Editor, 10/13/2021
Ronan Kelly, Adtran's CTO for its EMEA & APAC regions, discusses the future of GPON as so many other PON variants are battling for the hearts, minds and wallets of network operators around the world.
Jeff Baumgartner, Senior Editor, Light Reading, 10/8/2021
RDOF bids spanning another 42 providers across 21 states were included in a second wave of funding authorization tied to phase I of the FCC's program.
Jeff Baumgartner, Senior Editor, Light Reading, 10/7/2021
Facebook Connectivity provided updates on a set of projects, including the deployment of subsea cables, its 'Bombyx' fiber-building robot and Terragraph, a fixed wireless system that uses unlicensed millimeter wave spectrum.
Jeff Baumgartner, Senior Editor, Light Reading, 9/13/2021
Kuiper Systems, Amazon's satellite broadband unit, counters that concerns about SpaceX's 'Gen2' plan for Starlink has nothing to do with slowing competition, but is about holding SpaceX to FCC rules.
|
|
ARCHIVED
Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London
When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues?
We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores.
Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
- Simplify management of numerous data sources with end-to-end visibility
- Clear 90 percent of trouble calls in 24 hours and boost NPS +71 using predictive analytics, real-time insights and customer success practices
- Avoid common bottlenecks when upgrading to proactive support to ease disruptions to subscribers during implementation
|
Webinars
