News & Views
Content tagged with Customer Experience (CX) posted in December 2018
AT&T Business CMO: 3 Predictions for 2019
Alison Diana   12/31/2018   16 comments
Mo Katibeh, chief marketing officer for AT&T Business, shares some of this expectations for the year ahead.
Comcast xFi: From Remote Control to Smart-Home Hub
Broadband World News   12/26/2018   40 comments
Comcast continues to add functionality to its xFi smart-home hub and controller, while using its sensor capabilities to improve customer satisfaction.
Can 3 Techs Boost Quality of Service?
Broadband World News   12/24/2018   13 comments
Yes, says Bulb Technologies' Mauro Zullo, regardless of whether subscribers are rural or urban dwellers.
Digital Transformation Cuts Capex, Opex & Adds to Bottom Line – Report
Alison Diana   12/17/2018   7 comments
Arthur D. Little report quantifies the benefits of telcos' own digital transformation -- and warns laggards it may be too late soon.
Put a Buy on Fiber
Fiber Broadband Association   12/13/2018   26 comments
Fiber Broadband Association President Lisa Younger's new neighbor Amazon isn't the only one demanding high-speed fiber infrastructure as a prerequisite for anywhere it calls home (or HQ2), she writes in her newest blog. After all, the numbers don't add up any other way.
Can Brexit Boost British Broadband?
Alison’s Wonderland   12/12/2018   18 comments
Ex-pat Alison Diana finds some Brits focused on improving the country's pretty abysmal service since it's something they can control — unlike Brexit, Theresa May's future, Parliamentary games or anything else to do with the relationship between the EU and UK.




Latest Articles
Here's where you can find episode links for 'The Divide,' Light Reading's podcast series featuring conversations with broadband providers and policymakers working to close the digital divide.
As we have for the past two years, Light Reading will present our Cable Next-Gen Europe conference as a free digital symposium on June 21.
Charter has sparked RDOF work in all 24 states where it won bids. The cable op booked about $19 million in RDOF revenues in Q1, and expects to have about $9 million per month come in over the next ten years.
As we have for the past two years, Light Reading will stage the Cable Next-Gen Technologies & Strategies conference as a free digital event over two half-days in mid-March.
Launch of 2-Gig and 5-Gig FTTP tiers in 70-plus markets puts more pressure on cable ops to enhance their existing DOCSIS 3.1 network or accelerate their upgrade activity centered on the new DOCSIS 4.0 specs.
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