News & Views
Content tagged with Customer Experience (CX) posted in February 2020
BBWN Bites: Genesis heralds a new chapter for Gfast
Ray Le Maistre  
2/25/2020   Post a comment
Also in this news roundup: KPN sounds death knell for copper; WOW gets friendly with OTTs; Humax targets the cable CPE sector; and more from around the globe.
Charter dinged $18.8M to settle California broadband speed suit
Jeff Baumgartner  
2/21/2020   Post a comment
Allegations center on Time Warner Cable's use of deceptive and misleading practices to get thousands of customers to buy high-speed tiers the operator couldn't deliver.




Latest Articles
Here's where you can find episode links for 'The Divide,' Light Reading's podcast series featuring conversations with broadband providers and policymakers working to close the digital divide.
As we have for the past two years, Light Reading will present our Cable Next-Gen Europe conference as a free digital symposium on June 21.
Charter has sparked RDOF work in all 24 states where it won bids. The cable op booked about $19 million in RDOF revenues in Q1, and expects to have about $9 million per month come in over the next ten years.
As we have for the past two years, Light Reading will stage the Cable Next-Gen Technologies & Strategies conference as a free digital event over two half-days in mid-March.
Launch of 2-Gig and 5-Gig FTTP tiers in 70-plus markets puts more pressure on cable ops to enhance their existing DOCSIS 3.1 network or accelerate their upgrade activity centered on the new DOCSIS 4.0 specs.
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