News & Views
Content tagged with Customer Experience (CX) posted in March 2019
Fiber Connectivity: the Wheaties of E-Sports
Fiber Broadband Association 3/27/2019 24 comments
Businesses want to buy in to the increasingly popular and lucrative online world of e-sports, where people compete live from their homes in video games that demand ultra-fast, symmetrical access with low latency and high quality of service.
CSPs Plug in to Electric SaaS with Shields Energy Solution
Alison Diana 3/21/2019 22 comments
Shields Energy's cloud-based IoT subscription service monitors power usage for telcos. It's currently only available to service providers for internal use, but it's an offering CSPs ultimately could provide to their customers for differentiation, lower churn and more revenue.
Will NGPON2 Be 'Real' in 2019? It Depends
Daniel Grossman 3/19/2019 3 comments
Under the supervision of technology leaders, Verizon has fully operationalized NGPON2 so it's a cornerstone of the provider's new Intelligent Edge Network (iEN) access architecture. But does that mean NGPON2 is completely ready for prime time?
D3.1 Delivers the Gigs – but Does Anyone Want Them?
Alison Diana 3/14/2019 4 comments
MSOs now have widely deployed DOCSIS 3.1 across North America, yet only a small percentage of consumers have subscribed so far. Light Reading Cable/Video Practice Leader Alan Breznick asks if it was worth the investment during this CNG2019 panel.
Broadband Map Gets Open Sourced via App
Alison Diana 3/4/2019 20 comments
With a little help from its friends, a group of county government professionals built a mobile app to create a true picture of US broadband speeds and availability, especially in underserved and unserved areas.
Here's where you can find episode links for 'The Divide,' Light Reading's podcast series featuring conversations with broadband providers and policymakers working to close the digital divide.
As we have for the past two years, Light Reading will present our Cable Next-Gen Europe conference as a free digital symposium on June 21.
Charter has sparked RDOF work in all 24 states where it won bids. The cable op booked about $19 million in RDOF revenues in Q1, and expects to have about $9 million per month come in over the next ten years.
As we have for the past two years, Light Reading will stage the Cable Next-Gen Technologies & Strategies conference as a free digital event over two half-days in mid-March.
Launch of 2-Gig and 5-Gig FTTP tiers in 70-plus markets puts more pressure on cable ops to enhance their existing DOCSIS 3.1 network or accelerate their upgrade activity centered on the new DOCSIS 4.0 specs.