News & Views
Content tagged with Customer Experience (CX) posted in September 2019
BBWN Bites: Virgin Media Gigs Out on DOCSIS 3.1
Broadband World News  
9/30/2019   Post a comment
Also today, SCTE•ISBE election results, Harmonic tunes in to fiber, UK Tories want to spend on broadband, Bulgarian operator on the chopping block, Aussie Broadband seeks IPO and Irish lottery player was in it to win it but broadband outage delayed big pay-off.
Necessity Is the Mother of Invention
Partner Perspectives  
9/30/2019   Post a comment
Mark Weller of UK wholesale broadband provider Nextgenaccess discusses strategies for addressing the UK's urgent full-fiber requirements – today, because the country, people and businesses cannot wait.
BBWF Interview: Rogers Communications' Lindsey Omelon on the Evolving Customer Digital Experience
Broadband World Forum Perspectives  
9/27/2019   Post a comment
How can a service provider such as Canada's Rogers Communications deliver the digital experience expected in 2019? Lindsey Omelon says it's all about being customer-centric.
Broadband Bundles Can Cost Up To 45% More than Advertised - Report
Broadband World News  
9/26/2019   Post a comment
Consumers can pay up to 45% more than the rate cable and telecom operators advertise for their services, new GlobalData research finds -- and that lack of transparency hurts subscribers and providers.
BBWN Bites: Verizon & Calix Hit 34 Gbps Over NG-PON2
Broadband World News  
9/24/2019   Post a comment
Also, Eutelsat says 'ELO' to IoT, Talkie and ADTRAN go beyond words, Comcast noticed when TiVo patents expired and CityFibre -- with help from its friends at Vodafone – wrap Scottish city in fiber (not tartan).
BBWN Bites: Consumers Want More Choice, Asia-Pac Survey Says
Broadband World News  
9/23/2019   Post a comment
Also, law enforcement shuts down IPTV domains around Europe, TiVo figures out a way to add commercials, smart home devices keep growing and bests Netflix in Poland.
BBWN Bites: Huawei Fights to Stay on FCC Funding List
Broadband World News  
9/20/2019   Post a comment
Also, Ikea constructs new smart-home biz, euNetworks deploys in Milan and Madrid, IoT's impact on security systems and Hernando County, Fla., gets wired Also, Ikea builds its own new smart-home biz, euNetworks deploys in Milan and Madrid, IoT's impact on security systems and Hernando County, Fla., gets wired for speed.for speed.
Telemedicine Saves Almost $4K Per Diabetic, CoBank Tells FCC
Alison Diana  
9/19/2019   Post a comment
Broadband-infrastructure financial firm CoBank found rural Type II diabetes patients felt better, had improved relationships with their healthcare providers -- and saved money, when they had high-speed-powered telemedicine.
BBWN Bites: AT&T Ponders DirecTV Future – Report
Broadband World News  
9/19/2019   Post a comment
Also, BT Group, Ofcom and others talk about quitting copper cold-turkey, update on US fiber penetration, teachers describe 'homework divide,' state gets tough on broadband and Cox offers up its own streaming and smart-home solution.
BBWN Bites: Comcast Gives 'Flex' to Broadband-Only Subs
Broadband World News  
9/18/2019   Post a comment
Also, Sky builds up new-home biz, CityFibre names new (non-exec) chairman, NBN says no to Netflix tax, dark fiber chugs along UK rail track, NBCU takes pride in SVoD service name, Latvian gov rips up MoU and DT adds regional reps to boost broadband.
BBWN Bites: WOW Says 'Hi' to New CIO, 'Bye' to Old CTO
Broadband World News  
9/17/2019   Post a comment
Also, UK's fiber fix advances (a bit), Slovenian CSP meshes into smart homes, Viasat partners get world of new opportunities, Sweden's Netsam upgrades with ADVA, a new Ting town in NC picked for gigabit service and Portugal's NOS taps Tata for a custom DOCSIS router.
BBWN Bites: DAA Move Shows Comcast's Openness to Open Source
Broadband World News  
9/16/2019   Post a comment
Also, Altice USA is primed for Amazon, Altice Europe refinances, UK gov sees more than fiber, Gigaclear's contractor woes, German incumbent fixates on speed, Malta's GO converges on fixed and wireless, OteGlobe adds subsea ICE4 and GiGstreem raises $10 million.
BBWN Bites: Openreach Bows to Gfast Pressures
Broadband World News  
9/13/2019   Post a comment
Also today, Telecom Italian's chairman might leave, AT&T is right on its SDN goal and Mexican authorities approve FWA provider's spectrum sale.
BBWN Bites: CityFibre, Telia Make Changes in the C-Suite
Broadband World News  
9/12/2019   Post a comment
Also today, Altice France teams up with CommScope's Arris, Calix signs new coop, another muni broadband project will take on local operators and Intertrust DRM hits magic number.
DOCSIS 3.1: A Calm Before the D4 Storm
Alison Diana  
9/11/2019   Post a comment
As some MSOs consider the direction of their future DOCSIS investments and others embrace full-fiber, most D3.1 adopters will finalize roll-outs this year.
BBWN Bites: Comcast fights for TV bundles in Maine, SpaceX plans 24 Starlinks for 2020
Broadband World News  
9/11/2019   Post a comment
Also, Indian provider enters fiber face-off; EchoStar to focus on broadband satellite; operators' virtual reality pros join real VR org's board; Russia's MTS division gets new prez; and UK gov stamps O2 as provider of broadband, networks and more.
BBWN Bites: George Soros Discusses Sale of Hyperoptic Shares – Report
Broadband World News  
9/10/2019   Post a comment
Also today, Prysmian Group gets closer to floating its new boat, Telefónica's wholesale division expands while its parent company contracts, Alaskan PoP plus fiber empowers NOAA scientists to speedily share data (and resumes?) and more.
BBWN Bites: Kentucky Lights Up One Third of State's Fiber Network
Broadband World News  
9/9/2019   Post a comment
Also, NBN Co. deploys Infinera's SDN solution for network self-healing, Swisscom Broadcast names next CEO, Algerian satellite provider chooses Hughes and FCC makes staff changes in preparation for rural broadband auction.
BBWF Interview: MyRepublic's Jay Shah Cuts Through the AI Hype
Broadband World Forum Perspectives  
9/9/2019   1 comment
Jay Shah, Chief Data & AI Officer at Singapore-based network operator MyRepublic, discusses the hype around AI and talks about what it can really do for businesses.
BBWN Bites: KPN to Get New CEO
Broadband World News  
9/6/2019   Post a comment
Also today, the House maps its own broadband path, the FCC shares the agenda for its upcoming meeting, Comcast finds "Life's Good" when it streams with LG and Sparkle glitters in Chile.
Operators' Hurricane Dorian Prep (& Luck) Pay Off for Florida
Alison’s Wonderland  
9/6/2019   1 comment
Years of investment in infrastructure and user-friendly tools make the difference in how operators act before and after natural disasters, even though Hurricane Dorian's impact on Florida was far less than originally forecast (thankfully).
BBWN Bites: FCC Mulls $950M for 2017 Hurricane Damage
Broadband World News  
9/5/2019   Post a comment
Also today: Semtech's XGS-PON product availability, Eluvio aims to disrupt OTT and video streaming, the fixed FWA market gains ground, CenturyLink expands channel program and DigitalC partners bring connectivity to inner-city Cleveland.
Broadband Forum Updates Quality of Experience Delivered Initiative
Alison Diana  
9/4/2019   Post a comment
Industry organization's third-quarter meeting features demonstration of QED implementation and release of Broadband Forum architecture report.
BBWN Bites: Jio Begins Vast Fixed Play in India, Sky's Wimpy WiFi Guarantee
Broadband World News  
9/4/2019   1 comment
Also today, BBWN Bites goes deep, with an update on MainOne's new submarine cable and less happy news about the state of AAG, plus not all UK consumers are convinced about next-gen tech while Dish TV India gets a new OTT partner.
Greenlight Networks CEO: Building Up Rochester's High-Speed Fiber Broadband
Alison Diana  
9/3/2019   5 comments
Fiber-only broadband services provider Greenlight Networks uses infusion of capital for 525% headcount increase and accelerated deployment of fiber optic networks to expanded customer base in Rochester, NY, region.

Latest Articles
Here's where you can find episode links for 'The Divide,' Light Reading's podcast series featuring conversations with broadband providers and policymakers working to close the digital divide.
As we have for the past two years, Light Reading will present our Cable Next-Gen Europe conference as a free digital symposium on June 21.
Charter has sparked RDOF work in all 24 states where it won bids. The cable op booked about $19 million in RDOF revenues in Q1, and expects to have about $9 million per month come in over the next ten years.
As we have for the past two years, Light Reading will stage the Cable Next-Gen Technologies & Strategies conference as a free digital event over two half-days in mid-March.
Launch of 2-Gig and 5-Gig FTTP tiers in 70-plus markets puts more pressure on cable ops to enhance their existing DOCSIS 3.1 network or accelerate their upgrade activity centered on the new DOCSIS 4.0 specs.
Broadband World News
About Us     Advertise With Us     Contact Us     Help     Register     Twitter     Facebook     RSS
Copyright © 2023 Light Reading, part of Informa Tech,
a division of Informa PLC. Privacy Policy | Cookie Policy | Terms of Use
in partnership with