BBWN Bites: EU calls for HD restraint

Ray Le Maistre
More Blogs from Ray Le Maistre
Also in this roundup: Streamers ease off; Danes boost broadband availability; Veego teams up with Amdocs; Ukrtelecom takes GPON rural with Iskratel; and more.
Also in this broadband sector roundup: European operators ask for the improbable; Calix boasts new deals; US firms react to COVID-19; UK new builds to get Gigabit minimum.
Also in this broadband sector roundup: Why the UK needs more than just fiber investment promises; CityFibre tackles 'white finger'; FTTH dominates Portugal's fixed broadband lines.
Vendor is well placed to benefit from 5G network investments in South Korea and Japan, where Rakuten Mobile is a customer.
Webinars
ARCHIVED
Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London

When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores.

Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:

  • Simplify management of numerous data sources with end-to-end visibility
  • Clear 90 percent of trouble calls in 24 hours and boost NPS +71 using predictive analytics, real-time insights and customer success practices
  • Avoid common bottlenecks when upgrading to proactive support to ease disruptions to subscribers during implementation


Broadband World News
About Us     Advertise With Us     Contact Us     Help     Register     Twitter     Facebook     RSS
Copyright © 2022 Light Reading, part of Informa Tech,
a division of Informa PLC. Privacy Policy | Cookie Policy | Terms of Use
in partnership with