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Cable Business Services: Going Vertical to Keep Growing![]() US cable operators could generate $20 billion in business services revenue by year-end 2020, up about 11% from $18 billion in sales of similar offerings this year, Light Reading's Alan Breznick told attendees at The Future of Cable Business Services today. In 2007, back when the Cable Business Services event debuted, cable operators generated between $2 billion and $3 billion from these services, said Breznick, Light Reading's Cable/Video Practice Leader.
The big win for cable was in chasing small and midsized businesses, but there are already some signs that market may be topping out, wrote Light Reading Senior Editor Jeff Baumgartner in an article today. Let's look at how cable is winning new enterprise deals and how they can keep growing. Comcast Business has a unit solely focused on the Fortune 1000, supported by network access deals its inked with other MSOs, according to the Light Reading article. These have long sales cycles, however, and often complex processes, so are not for the weak of heart, but Comcast has the size and scale to pull it off. Cox Business is focusing on healthcare, as are some other cable providers. In April, the provider had "more than 40,000 facilities connected to a host of different healthcare providers across the Cox franchise," said Mike Braham, vice president and general manager of Trapollo, a national provider of remote patient monitoring and telehealth services that Cox acquired in 2015 as part of its large healthcare expansion. (See Cox Business Health GM: No More Evangelist.) Mediacom is testing out solutions for "big agra," or the large conglomerates involved in much of today's farming. Others MSOs use their infrastructure, technology expertise and services in education, hospitality, financial services and more, Light Reading reported. Verticals are always attractive and MSOs have been expanding their reach, Breznick said today. As new connectivity-dependent businesses that require pre-packaged solutions present themselves, cablecos can pounce and use their core skillset to keep growing in the business services market. Related posts:
— Alison Diana, Editor, Broadband World News. Follow us on Twitter or @alisoncdiana. (Home page art courtesy Atlantic Records) |
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As more streaming video providers enter the market and consumers find it harder to locate content, they're returning to piracy.
Years of investment in infrastructure and user-friendly tools make the difference in how operators act before and after natural disasters, even though Hurricane Dorian's impact on Florida was far less than originally forecast (thankfully).
The operator is selling its wireline network across four mainly rural states, areas in which it has invested federal CAF II funds to bridge the digital divide.
The number and power of Britain's so-called altnets is growing, increasing access to fiber-based gigabit broadband for residents and businesses where incumbents such as BT, Virgin and Openreach did not deliver.
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Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores. Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
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