Nicole Ferraro, Editor, Light Reading, 10/20/2022
This episode features Cyndi Barrera, sales vice president of SLED West at Presidio. We discuss a project Presidio worked on with Fort Worth, Texas, to bring Wi-Fi to all residents and other ways the company is working with municipalities to deliver connectivity.
Nicole Ferraro, Editor, Light Reading, 10/13/2022
This week: Next Century Cities' Ryan Johnston joins the show to discuss his new report on the need for local insights in federal broadband policies and how the FCC's proceedings make it hard for those voices to be heard.
Nicole Ferraro, Editor, Light Reading, 10/13/2022
In a public notice Wednesday, the FCC said that fixed wireless startup Starry had 'planned to default on all its winning bids.'
Nicole Ferraro, Editor, Light Reading, 10/7/2022
This week in broadband builds: AT&T live in rural Indiana; Treasury awards $435 million to three states; FastBridge, Metronet, Magellan break ground; Alabama co-ops get millions for middle mile; more GREAT grants for Spectrum.
Jeff Baumgartner, Senior Editor, Light Reading, 10/7/2022
Following a similar Fios program, the new 'Verizon Forward' initiative brings free 5G Home and LTE-based Internet services to households that qualify for the FCC's Affordable Connectivity Program.
Nicole Ferraro, Editor, Light Reading, 10/6/2022
'Sparklight has not satisfied its burden of proof to establish that it provides reliable service to the applied-for areas,' said Veneeth Iyengar, executive director of Louisiana's broadband office.
Nicole Ferraro, Editor, Light Reading, 10/6/2022
This week: LiveOak Fiber's Steve Smith joins the show to discuss the company's plans to build out fiber to 80,000 homes and businesses on the Emerald Coast of Florida and the Golden Isles of Georgia.
Nicole Ferraro, Editor, Light Reading, 10/5/2022
NTIA said it received over 235 applications worth $5.5 billion for the $1 billion middle mile fund and will issue grants 'no earlier' than March 2023.
Nicole Ferraro, Editor, Light Reading, 10/3/2022
NTIA proposed a limited waiver on 'Build America, Buy America' rules for middle mile broadband grants. Comments on the proposal are due October 3.
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ARCHIVED
Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London
When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues?
We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores.
Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
- Simplify management of numerous data sources with end-to-end visibility
- Clear 90 percent of trouble calls in 24 hours and boost NPS +71 using predictive analytics, real-time insights and customer success practices
- Avoid common bottlenecks when upgrading to proactive support to ease disruptions to subscribers during implementation
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Webinars
