About Us

Broadband World News is a publication and resource focused on the global broadband industry and the impact high-speed Internet – and the lack thereof – is having on businesses and society at large.

Broadband World News features breaking news and exclusive stories of the high-speed network operators, engineers, policymakers, investors, utilities and municipalities who are connecting the underserved and unserved populations of the world and laying the groundwork for next-generation broadband-enabled applications and smart city services. Broadband World News serves our readers with news and features, executive interviews, case studies and reports, white papers, webinars, newsletters and podcasts.

Part of the Light Reading Network and produced in coordination with the annual Broadband World Forum event, Broadband World News is home to The Divide – a weekly podcast exploring the challenges to delivering reliable, high-speed Internet to people everywhere, and how to solve them. The Divide features interviews with ISPs, municipalities, vendors, policymakers and community leaders working to close the digital divide. The Divide is available on the Light Reading Podcasts feed and hosted by Broadband World News Site Editor Nicole Ferraro.

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For more details on Broadband World News' mission and sponsorship opportunities, contact the sales team and an account representative will get back to you shortly.

If you are a Broadband World News reader with a question or comment, contact the editorial department.

If you have a story tip, or a guest suggestion for The Divide podcast, contact our site editor here.

Latest Articles
Here's where you can find episode links for 'The Divide,' Light Reading's podcast series featuring conversations with broadband providers and policymakers working to close the digital divide.
As we have for the past two years, Light Reading will present our Cable Next-Gen Europe conference as a free digital symposium on June 21.
Charter has sparked RDOF work in all 24 states where it won bids. The cable op booked about $19 million in RDOF revenues in Q1, and expects to have about $9 million per month come in over the next ten years.
As we have for the past two years, Light Reading will stage the Cable Next-Gen Technologies & Strategies conference as a free digital event over two half-days in mid-March.
Launch of 2-Gig and 5-Gig FTTP tiers in 70-plus markets puts more pressure on cable ops to enhance their existing DOCSIS 3.1 network or accelerate their upgrade activity centered on the new DOCSIS 4.0 specs.
Webinars
ARCHIVED
Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London

When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores.

Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:

  • Simplify management of numerous data sources with end-to-end visibility
  • Clear 90 percent of trouble calls in 24 hours and boost NPS +71 using predictive analytics, real-time insights and customer success practices
  • Avoid common bottlenecks when upgrading to proactive support to ease disruptions to subscribers during implementation


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