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6 Reasons Smart Homes Are Smart BusinessJust as enterprises are loathe to buy new infrastructure without sound business reasons, consumers can be unwilling to invest in the growing number of smart-home solutions if they don't perceive measurable benefits. Unfettered by latency worries, today's ultra-broadband networks allow users to attach multiple devices -- ranging from typical laptops, phones and TVs to newer Internet of Things products such as thermostats, appliances and home controls. But for these devices to become ubiquitous, consumers must find them valuable and useful. Already, about two thirds of homeowners with houses valued between $250,000 and $500,000 plan to purchase smart-home technology in the next 12 months, according to NTT Data Services research, released in May 2017. By demonstrating the return on investment, service providers encourage the adoption of additional smart-home solutions and high-speed ultra-broadband services. By partnering with IoT vendors, operators add convenience to the equation. And by sharing use cases, the entire smart-home ecosystem and consumers benefit, by saving money, curtailing energy use and enhancing security. Read on for examples of how smart homes add up to smart business -- for both service providers and their customers.
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1:00 p.m. New York / 6:00 p.m. London When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores. Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
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