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Wisc. Utility Commission Jumpstarts LightStart Into 100% Gigabit ServiceBroadband World News, , 9/26/2018
San Jose, Calif. -- Calix today announced the Reedsburg Utility Commission (RUC) selected Calix GigaCenter and 804Mesh satellite units to power broadband connectivity under its new LightSpeed service. Building on its fiber network powered by Calix, RUC's LightSpeed eliminates service tiers by providing gigabit speed to all customers. RUC also delivers an ongoing technical maintenance plan through Calix Support Cloud, making LightSpeed a comprehensive WiFi solution that supports one of the highest standard residential Internet speeds in the nation. "As we continue to grow our service territory and our fiber optic offerings into additional rural Sauk county communities, Reedsburg Utility remains customer-focused and committed to providing the best service for the best price," said Brett Schuppner, RCU general manager. "The Internet provider should not be a limiting factor in how quickly a customer can access content. With LightSpeed, we've removed bandwidth restrictions to enable subscribers to utilize all of their connected devices and have the best online experience possible." Based in Wisconsin, RUC has provided the community of Reedsburg with fiber-based Internet since 2002, and became the state's first provider og gigabit service in 2014. The LightSpeed name, which dates back to the utility's early days as a telecommunications provider, now is RUC the brand uses for fiber-to-the-home (FTTH) television, Internet and phone services. Residential customers will have unthrottled access to RUC's Gigabit Fiber Network. "For years, service providers have been racing to build the best broadband infrastructure possible, using fiber-optic technology capable of delivering incredible speeds," said Michael Weening, executive vice president of field operations at Calix. "With their new LightSpeed Internet offer, Reedsburg has signaled to the market that they deliver the best Internet experience across their service area, and that the Calix Whole Home Wi-Fi solution is [its] center." Calix Inc. (NYSE: CALX)
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Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores. Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
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