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US broadband growth returns to pre-pandemic levels in Q3 – LRGBroadband World News, , 11/17/2021
DURHAM, N.H. – Leichtman Research Group, Inc. (LRG) found that the largest cable and wireline phone providers in the U.S. – representing about 96% of the market – acquired about 630,000 net additional broadband Internet subscribers in 3Q 2021, compared to a pro forma gain of about 1,525,000 subscribers in 3Q 2020, about 615,000 in 3Q 2019, and about 600,000 in 3Q 2018. These top broadband providers now account for about 107.9 million subscribers, with top cable companies having about 75.2 million broadband subscribers, and top wireline phone companies having about 32.7 million subscribers. Findings for the quarter include:
"Broadband additions returned to pre-pandemic levels in the third quarter of 2021," said Bruce Leichtman, president and principal analyst for Leichtman Research Group, Inc. "The top broadband providers added significantly fewer subscribers than in last year's third quarter, but had a similar number of net adds as in 3Q 2019 and 3Q 2018." Read the full announcement here. |
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1:00 p.m. New York / 6:00 p.m. London When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores. Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
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