White House touts ISP commitments to increase affordable access
The White House today announced that it's secured additional commitments from 20 Internet service providers (ISPs) participating in the Affordable Connectivity Program (ACP) "that will lower high-speed internet costs for millions of American families."
Specifically, the White House said, the group of 20 ISPs has committed to either increase their speeds or cut prices, "making sure they all offer ACP-eligible households high-speed, high-quality internet plans for no more than $30/month."
The ISPs in question cover 80% of the US, said the release. They include:
The ACP is a $14.2 billion program that provides a monthly broadband subsidy of up to $30 to qualifying low-income homes. That subsidy bumps to $75 for households on tribal land. The ACP was funded through the Infrastructure Investment and Jobs Act (IIJA) as a long-term replacement for the Emergency Broadband Benefit (EBB), a short-term subsidy created in response to the COVID-19 pandemic.
In addition to commitments from the ISPs, the Biden administration is making a further push to get people to sign up for the program, including with a new website – GetInternet.gov – where people can access information about signing up for the ACP.
The White House is also enlisting help from public interest groups, as well as cities, states and federal agencies to reach people by text message and email: "For example, Michigan, Massachusetts, Philadelphia, Mesa, Arizona, and New York City will text millions of eligible households," said the announcement. The Social Security Administration will also email "all 1.6 million Supplemental Security Income recipients who have a 'My Social Security' account, letting them know that they are eligible for the Affordable Connectivity Program."
Additional efforts to expand sign-ups to the program are crucial: Research suggests the ACP could cover up to 48 million eligible households. But according to FCC data, just 11.7 million households have signed up as of May 9.
Broadband providers joined the White House for a press event today highlighting the affordability program and the administration's commitment to closing the digital divide.
In a press release on Monday, Comcast announced its expanded commitment to ACP with the launch of Internet Essentials Plus, "a service that includes 100 Mbps speed, a cable modem, access to millions of WiFi hotspots, and unlimited data for $29.95 per month." The company is also "equipping tens of thousands of call center representatives to help customers sign up for Internet Essentials Plus and educate about ACP."
WOW CEO Teresa Elder also noted the provider's collaboration with the White House on the company's Q1 2022 earnings call Monday morning: "We're very excited about the Affordable Connectivity Program," she said. "We've continued to see that program grow and offer customers who would have difficulty affording broadband a $30 subsidy per month. We now have over 11,000 customers who are active on either the EBB, or ACP program now, and that's up 1,500 this last quarter."
ISPs vs FCC
The agreement with ISPs comes amid a parallel fight to confirm a full commission to the FCC. President Biden's pick for fifth commissioner, Gigi Sohn, has been awaiting confirmation since October 2021 in the face of attacks coming from dark money groups and industry lobbyists.
The latest of those fights is being led by One Country Project, a rural Democratic PAC with ties to Forbes Tate Partners, which lobbies on behalf of large ISPs.
"We're grateful that the White House continues to prioritize internet affordability and we welcome its focus on the ACP initiative that the FCC successfully launched several months ago. That program is already helping tens of millions of people in the United States get and stay online. The biggest barrier to internet access is high prices, and we value any effort that will enable more people to sign up for the ACP program," said public advocacy group Free Press in a statement following the White House's announcement on Monday.
"Yet some of the internet service providers appearing at this White House event are sabotaging President Biden's FCC even as they pose for today's photo op. It will be hard to watch the president and vice president stand shoulder to shoulder with the leaders of the same companies orchestrating a smear campaign against Gigi Sohn — Biden's nominee to the agency charged with overseeing the ACP and making sure the likes of AT&T and Comcast actually live up to their promises."
— Nicole Ferraro, site editor, Broadband World News; senior editor, global broadband coverage, Light Reading. Host of "The Divide" on the Light Reading Podcast.
Editor's Note: This story was updated after publication to include video of the White House press conference.
Here's where you can find episode links for 'The Divide,' Light Reading's podcast series featuring conversations with broadband providers and policymakers working to close the digital divide.
As we have for the past two years, Light Reading will present our Cable Next-Gen Europe conference as a free digital symposium on June 21.
Charter has sparked RDOF work in all 24 states where it won bids. The cable op booked about $19 million in RDOF revenues in Q1, and expects to have about $9 million per month come in over the next ten years.
As we have for the past two years, Light Reading will stage the Cable Next-Gen Technologies & Strategies conference as a free digital event over two half-days in mid-March.
Launch of 2-Gig and 5-Gig FTTP tiers in 70-plus markets puts more pressure on cable ops to enhance their existing DOCSIS 3.1 network or accelerate their upgrade activity centered on the new DOCSIS 4.0 specs.
Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London
When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores.
Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
Broadband World News
About Us Advertise With Us Contact Us Help Register Twitter Facebook RSS
Copyright © 2023 Light Reading, part of Informa Tech,
in partnership with