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Articles netElastic stretches reach to Brazil and beyond Alan Breznick, Cable/Video Practice Leader, Light Reading, 4/8/2021 Silicon Valley startup signs up several small Brazilian ISPs for its virtual Broadband Network Gateway (vBNG), which helps service providers deliver speeds up to 1 gig. CommScope launches cable network upstream booster Jeff Baumgartner, Senior Editor, Light Reading, 12/14/2020 New transmitter and receiver support 'high-split' upgrades that raise the HFC network's upstream capacity to 204MHz, setting a path for cable operators to deliver symmetrical 1-Gig on DOCSIS 3.1 networks. Hitting the DOCSIS 'sweet spot' Jeff Baumgartner, Senior Editor, Light Reading, 10/14/2020 Cisco's John Chapman analyzes the options available to cable operators as they consider how to proceed with DOCSIS 3.1 today and, later, with DOCSIS 4.0. Podcast: Orange Business Services CEO Helmut Reisinger on coping with COVID-19 Phil Harvey, Editor-in-Chief, Light Reading, 4/30/2020 OBS CEO Helmut Reisinger and SVP of Customer Services and Operations Aliette Mousnier Lompre discuss keeping customers connected and adapting quickly during the pandemic. RtBrick unveils broadband network gateway software Broadband World News, , 4/6/2020 Virtualized function specialist offers up broadband network gateway software as the first use case for its routing code. Upstream silver lining for cable kit vendors Ken Wieland, contributing editor, 3/17/2020 Dell'Oro reckons growing market demand for faster uplinks gives cable equipment vendors some room for optimism after a difficult 2019. BBWN Bites: ONF's Berlin lab to focus on SEBA, VOLTHA Ray Le Maistre, Editor-in-Chief, 3/12/2020 Also in this broadband sector roundup: Why the UK needs more than just fiber investment promises; CityFibre tackles 'white finger'; FTTH dominates Portugal's fixed broadband lines. 5G rollouts give Dasan Zhone hope for 2020 growth Ray Le Maistre, Editor-in-Chief, 3/12/2020 Vendor is well placed to benefit from 5G network investments in South Korea and Japan, where Rakuten Mobile is a customer. There's no wireless without wires, no 5G without fiber Fiber Broadband Association, , 1/30/2020 Operators such as Verizon have committed to investing in thousands of miles of fiber to support their 5G infrastructures, a vital component of this next-gen cellular technology that's expected to transform the world. 1 Comment Calix CEO: 2020 Is a 'Year of Revenue & Profit Growth' Alison Diana, Editor, Broadband World News, 1/30/2020 Calix reported revenue of $120.19 million – up 4% – in Q4 2019, putting a bounce in the step of company president and CEO Carl Russo and a shine to Calix's ongoing transition from hardware vendor to a provider of platforms enabled by cloud, APIs and subscriber experience. 1 Comment BBWN Bites: SpaceX and Amazon jostle in broadband's space race Alison Diana, Editor, Broadband World News, 1/29/2020 Also in today's fixed-access broadband news, AWS and Iridium team on satellite-based CloudConnect to Amazon Web Services to 80% of the unconnected world; House Dems to unveil five-year, $760 billion, unfunded infrastructure program that includes broadband plan; Calix posts Q4 revenue rise; and more. Broadband Forum Takes on Carrier-Grade WiFi Challenge Alison Diana, Editor, Broadband World News, 1/24/2020 The industry standards organization is looking to ease operator pain from residential WiFi, while it also sees initiatives in connected home and other projects bear fruit. 3 comments Load More Articles + All Articles All Articles Perspectives: Opinion & Commentary Playlist: 'The Divide' on the Light Reading Podcast Phil Harvey, Editor-in-Chief, Light Reading, 7/5/2022 Here's where you can find episode links for 'The Divide,' Light Reading's podcast series featuring conversations with broadband providers and policymakers working to close the digital divide. More Perspectives		Webinars ARCHIVED Wednesday, September 14, 2022 1:00 p.m. New York / 6:00 p.m. London More Complexity. Fewer Problems. How Proactive Support Boosts the Broadband Subscriber Experience When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores. Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can: Simplify management of numerous data sources with end-to-end visibility Clear 90 percent of trouble calls in 24 hours and boost NPS +71 using predictive analytics, real-time insights and customer success practices Avoid common bottlenecks when upgrading to proactive support to ease disruptions to subscribers during implementation More Webinars Webinar Archives Information Resources >> Is Network Security Keeping You Awake at Night? >> Does Your Fiber Plant Have What It Takes To Support 10G Services >> Customer Support Blueprint: Your Guide to Key Performance Indicators >> The Marketer and the Broadband Service Provider: Trends, Challenges, and Opportunities >> eBook: Three Steps to Plan, Fund, and Design a Solid Broadband Network >> How regional ISPS are bridging the digital divide through innovation >> IPv4 Cost Estimator >> The Customer 360 Playbook >> Heavy Reading Whitepaper: Monetizing 5G with B2B2X >> Drive Down Costs, Drive New Services Forward: Discover the Freedom of Disaggregation in Your Network All resources