Ariella: Yes. The problem was that I had to wait until after the holidays because the repair shop where I took it was closed. And holidays or not, I had work to do. After that episode, I got a second hand MacBook Air as spare, which is now also great when I travel because it's much lighter than my MacBook Pro. My next upgrade is going to be a new MacBook Air. It's great for my needs.
@Susan I should relay that to the person who spilled the tea -- to watch out for soup, as well. But at least you were able to swap out the keyboard to make it work. I really had to run out to get the replacement modem to get back online and get our VOIP phone to work.
At one time I contemplated colloabroating w'/them as a System intergrator before they changed their business model--and I actually owned and tested one of their older devices--and am in continued discussions w/them to serve as an Ambassador for them when they launch it in collaboration with Barcelona University.
Ariella: Things work differently in some countries here. Some companies will take the modem back after two years, which is about when you renew or not the contract, and will give you a new one. If they have updated the networks in your area, they will change all the modems in the area.
If you want to return the modem you got, they will recycle. One of the companies has a program that if you give your modem to a friend who wants the same service, your friend doesn't have to pay for a modem, so they get immediatelly connected with a discount.
In Finland the networks are updated pretty often and companies update and upgrade the modems. Otherwise, you can experience problems if you have an older modem and an upgraded broadband. You know a move around Europe a lot and live in different places for extended periods of time. I have never found better broadband than in the Nordics and Baltics. Not even in the U.K. In the Nordic and Baltics you get excellent Internet: cheap and flies. The modems are 5G ready.
Ariella: Sure. Let's not forget a modem is also a piece of electronics. Once I experienced the power of soup. Don't ask me how some of the soup ended up on my keyboard. It was during the Holidays and I was on a deadline due Jan 2.
This is to say that there was no one to fix my Mac, not much to do, just to wait. I tried everything, including putting rice all over the keyboard. They say it absorbs moisture. At the end, I got the keyboard changed and my Mac came back to life. But yeah, soup can be powerful as well. :/