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Content posted in June 2017
VIAVI App Note: Strategies for Managing WiFi Networks
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6/19/2017  
Managed WiFi services are a rapidly growing revenue source for residential service providers. Resolving customer WiFi problems helps improve customer relationships and the customer experience and provides the opportunity to upsell broadband services. This application note provides strategies for improving the customer experience and reducing customer complaints.
VIAVI Infographic: Optimizing DOCSIS 3.1 Performance for Gigabit Services
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6/19/2017  
Find out about optimizing DOCSIS 3.1 performance with this infographic from Viavi.
VIAVI App Note: The Benefits and Pitfalls of PNM Adoption
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6/19/2017  
Proactive Network Maintenance (PNM) is a three-letter acronym that has taken the cable industry by storm over the past five years, and while nearly every operator agrees that they would like to add these groundbreaking capabilities to their toolbox, the best path to achieving a successful implementation are less clear. In this application note we will examine this challenge and give real-life examples of the journey taken by a few companies in pursuit of this goal.
VIAVI App Note: How to Identify and Locate Copper Faults Simply and Quickly
Information Resources  
6/19/2017  
A TDR (time-domain-reflectometer) is a great tool to identify and locate copper faults. Any technician sent out for installation, repair, or maintenance should be able to use such a tool. First line field technicians not addressing copper faults will leave non-reliable service, cause additional operational costs on a repeat visit, and ultimately result in customer unhappiness and threat of churn.




Latest Articles
Sky recently began exploring altnet wholesalers' high-speed, high-reliability network offerings, the next step in the Comcast-acquired provider's move to be more agile and customer-centric.
MSOs now have widely deployed DOCSIS 3.1 across North America, yet only a small percentage of consumers have subscribed so far. Light Reading Cable/Video Practice Leader Alan Breznick asks if it was worth the investment during this CNG2019 panel.
Some consumers blame everything bad on WiFi, but analytics provide MSOs with insight that can prevent problems and improve the customer experience, said panelists here at CNG2019.
Saudi Telecom is the most recent international wholesaler to join the organization, which soon plans to release a platform that allows carriers to anonymously compare themselves to competitors.
To encourage customer adoption and hide the sophistication and complexity of wide-area network technologies, Spectrum Enterprise deployed its SD-WAN offering as an end-to-end managed service.
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Tune in to Broadband World News Radio on February 14 at 11 a.m. ET / 8 a.m. PT / 4 p.m. UK when John Isch, Practice Director of the Network and Voice Center of Excellence at Orange Business Services, discusses use cases, ROI and misconceptions of software-defined wide-area networks, virtualization and cloud.

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Ronan Kelly, ADTRAN CTO, EMEA & APC, shares his thoughts on industry operators leveraging virtualization, disaggregation and open SDN control, ...
Network slicing promises to be a panacea, but the biggest hurdles are not technological. The grand ambition of enabling intelligent, adaptive, ...
F-Secure has been providing security for endpoints for 30 years, and using AI and machine learning algorithms, for example in the labs to automate ...
Fahri Diner, CEO and Co-founder of Plume, unveiled a new open source initiative, OpenSync, at Broadband World Forum 2018. Announced together with ...
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Webinars
ARCHIVED
Wednesday, December 12, 2018
12 p.m. New York / 5 p.m. London

Consumers are buying millions of IoT devices, from smart thermostats and security systems to intelligent entertainment setups and furniture. Yet many of these devices remain isolated because home users are uncomfortable connecting them to each other or even their WiFi. After all, their WiFi network was probably designed only to handle a few laptops, a gaming system and a couple of smartphones. Now, demand on the network is surging and even though you're delivering 100 Mbps to 1 Gbps, that doesn't necessarily mean the broadband power is in the right place or reaches every corner of a home.

Even if WiFi coverage is sufficient, typing is not on trend. Voice is far more natural, easier and faster. Using a TV keyboard is archaic when more and more households have access to cloud-based voice services, like Amazon Alexa. This webinar will explore how service providers can create a comfortable, truly smart home for consumers simultaneously driving up margin and loyalty.

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Alternative UK fixed-broadband network operator Community Fibre is deploying ADTRAN gear to take 10 Gbit/s to London users at aggressive prices.
At Broadband World Forum 2018 there's a lot of chat about the shift towards software-defined access networks, but how tough and how expensive ...
What are the hot talking points in the fixed broadband sector right now? Gigabit over copper as well as fiber, software-defined access and more, ...
Light Reading's pro-European, Berlin-lovin' editors Ray Le Maistre and Iain Morris discuss some of the hot topics from BBWF 2017, including Gfast ...
The UBB2020 community has had a great first four months thanks to a market that's on the up!
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