Britain's broadband-provider world got a little smaller today, not through a merger or acquisition but via the closure of local ISP TenTel which went into "administration" (or bankruptcy), according to local reports.
TalkTalk confirmed it's now tending to the broadband and phone services of TenTel's approximately 10,000 former customers and has taken over the provider's contracts, noted price comparison site Broadband Genie. Previously, TenTel was a wholesale partner of TalkTalk for some of its broadband, fiber, telephone and Internet services.
TenTel primarily competed on price but also differentiated itself by offering contracts that lasted less than 12 months; by comparison, many communication service providers have two-year contracts, although cable operators (which typically do not offer wireless cell phone service) have no contracts for residential customers.
The demise of this small ISP, founded in 2013, underscores the challenges facing independent organizations that may not have access to the funding required for massive network and service overhauls, despite the agility many SMBs rightfully tout. After all, without a clear vision of exactly which capabilities -- internally and externally -- to focus on, small providers' executives face a dizzying array of options, all competing for attention and resources.
In this case, apparently customers did come first.
"TalkTalk has acted quickly to take responsibility for TenTel customers. Crucially, they should experience no loss of service and there is no change to the pricing or terms of TenTel contracts," Matt Powell, editor of Broadband Genie, told The Sun. "The broadband industry is dominated by big corporations so the smaller players try to carve out their own niche with unique services."
In the case of four-year-old TenTel that approach did not seem to work.
In a flurry of activity throughout the week, Donald (DJ) LaVoy, Deputy Under Secretary for Rural Development at the US Department of Agriculture, and his team spent about $145.8 million in the non-urban or suburban areas of seven states.
Calix reported revenue of $120.19 million – up 4% – in Q4 2019, putting a bounce in the step of company president and CEO Carl Russo and a shine to Calix's ongoing transition from hardware vendor to a provider of platforms enabled by cloud, APIs and subscriber experience.
Looking to curtail e-waste and improve the bottom line, BT will require customers to return routers and set-top boxes, although subscribers will not have to pay a fee when they receive regular broadband equipment.
Deploying DOCSIS 3.1 across its entire footprint gave Rogers Communications the ability to offer speeds of up to 1 Gbit/s,
contributing to a broadband segement that generated about 60% of the Canadian operator's $3.05 billion (US) in Q4 cable earnings.
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