In today's industry roundup: UK M&A speculation; Nokia promotion; Bouygues Telecom boosts its FTTH customer base.
Speculation is rife in the financial press that UK wholesale broadband network operator CityFibre is among three bidders looking to either take over, or invest in, the FibreNation fiber access network rollout business set up by TalkTalk last year. FibreNation had laid out ambitious plans to connect 3 million homes in the UK but, despite high-profile efforts to raise funds, TalkTalk has yet to attract a fellow investor in the venture, despite revealing in its most recent trading report that it was making "good progress on finding an infrastructure investment partner for FibreNation." Currently, the network infrastructure outfit has about 50,000 homes passed in the city of York and has started rollout in four other locations. Now Goldman Sachs-backed CityFibre is rumored to be sniffing around the assets, but it reportedly has competition from some unidentified infrastructure funds. CityFibre declined to comment on the reports. For more, see this Reuters story. (See Eurobites: UK Fiber Challenger Looks to Raise £1B for Network Buildout and UK's CityFibre Soars on £538M Bid From Goldman-Backed Group.)
Stefaan Vanhastel, a familiar face on the broadband technology circuit, has a new role as the CTO of Fixed Networks at Nokia. He was previously head of marketing for the Fixed Networks unit (a.k.a. the Motley Crew) of the Finnish giant. Belgium-based Vanhastel is a rarity in the industry in that he has stuck with the same company/operation throughout his career, starting as a senior solution architect at Alcatel in 2004 and progressing through various marketing and technology roles in the fixed access divisions of Alcatel-Lucent and then Nokia following the 2015 acquisition of AlcaLu. We look forward to catching up with Vanhastel at the Broadband World Forum event in October, which this year is in the fragrant city of Amsterdam.
Stefaan Vanhastel, now the CTO of Fixed Networks at Nokia.
Bouygues Telecom, which offers fixed and mobile services to homes and businesses in France, added 176,000 new FTTH customers during the first half of the year, taking its FTTH customer base to 745,000 at the end of June. That helped the French operator to boost its revenues by 14% year-on-year to just more than €2.9 billion ($3.2 billion). In its earnings report, the operator says it is accelerating its fiber rollout, and is targeting 12 million homes passed by the end of this year and 20 million by the end of 2022. In total the operator has more than 3.8 million fixed broadband customers. In an effort to compete with its main rivals Orange, Free (Iliad) and Altice, Bouygues Telecom has not only been investing in its networks but also upping its customer experience game: In March it enhanced its fixed broadband offer with "new content and services such as extension of the customer service hotline opening hours to 10pm, an improved 'Keep Connected' promise, customer call-back within 15 minutes and the scheduling of in-store appointments." It seems to be working. For more details on the operator's financial performance and mobile service developments, see this press release.
— Ray Le Maistre, Editor-in-Chief, Light Reading, special to Broadband World News
Facebook says it has developed a 'technology solution' that enables fiber to be deployed along electrical grid infrastructure in a very cost-effective way and has licensed that solution for free to startup NetEquity Networks.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.