Also today, BBWN Bites goes deep, with an update on MainOne's new submarine cable and less happy news about the state of AAG, plus not all UK consumers are convinced about next-gen tech while Dish TV India gets a new OTT partner.
Reliance Jio will kick off its fixed-access broadband program on September 5, the third "JioAnniversary," published reports in India said today. Local news sites provide more detail, including pricing, for the long-expected debut. Registration is set to begin across 1,600 Indian cities for FTTH-based Jio Giga Fiber. The service is slated to reach more than half the market within a "short period of time" due to attractive consumer pricing; offers like its Base Plan, Triple Play Plan and Reliance Jio Bundled Broadband; free router, voice services and installation; sign-up of new partners across India to sell, deploy and support Jio Giga Fiber, and the company's acquisitive strategy that bought up many otherwise competitive providers nationwide. Price-wise, its broadband offerings may be too attractive for consumers to resist -- forcing remaining competitors to slash pricing. Services will start at 700 Indian Rupees ($10) monthly and go up to R10,000 ($139). For perspective, the average 2019 salary across India is R16,725 ($232), said SalaryExplorer.com. On average, engineers make R14,812 ($205) monthly; computer techs earn R12,549 ($174); and a project manager can expect R18,516 ($257), said SalaryExplorer. (See BBWN Bites: Reliance Jio to Debut Fixed Broadband – Report.)
Staying with home broadband, UK's Sky is now offering a "WiFi Guarantee" that promises customers a minimum 3 Mbit/s in every room of their home. While not exactly speedy, the WiFi Guarantee is part of Sky's Boost package -- available for an additional five quid ($6) per month. If Sky cannot reach these speeds after sending out its engineers, customers get their money back. Not sure what it means for those subscribers unwilling to shell out an extra £60 ($73.29) annually to ensure they're getting service they're already paying for.
Fishing for Bytes, Not Bites
The Pierre de Fermat can operate during maintenance and installation missions for telecom or power cables, according to owner and operator Orange Marine. See the entire fleet here. (Photo source: Orange Marine)
The MainOne submarine cable system, sponsored by the African data center operator of the same name, will land in Senegal this month and in Cote d'Ivoire in October. Orange Marine -- a division of the Orange family that includes telecom operators in Africa, with several expecting to tap the new undersea cable -- is installing the 7,000-kilometer-long cable via its specialized ship, the Pierre de Fermat, which is now laden with fiber, repeaters and other necessary equipment, MainOne CEO Funke Opeke told VanguardNGR. When completed, this investment will enable operators in countries directly connected to the MainOne subsea cable to reach almost 10 Tbit/s of capacity, she added. This will provide MainOne with more high-speed connectivity at lower costs for parts of Africa, its consumers and businesses, said Opeke.
A key submarine cable connecting Vietnam and protester-filled Hong Kong is not operating optimally. The $560-million Asia America Gateway (AAG) was disrupted on August 16, possibly by "a shunting fault," (although social media sites like Facebook, Instagram and Twitter were the hardest hit, Vietnamese users reported). Technicians allegedly arrived at the site of the problem by August 29 and now say repairs will be completed by September 10 or 11.
Do You Want to Join Me in Virtual Space?
Many UK residents do not understand next-gen technologies like virtual reality, even as operators invest in broadband networks that easily can support VR, AR, IoT and more.
As operators deploy broadband capable of supporting virtual reality, cryptocurrencies, smart homes and other emerging technologies, some people feel left behind or overwhelmed, a recent Fujitsu survey of 2,000 consumers and 600 business professionals in the UK found. Of those, 45% of the public don't fully understand VR, the study said. And 31% don't trust drone technology, perhaps not knowing how invaluable these devices are to safeguarding broadband networks, protecting technicians and keeping costs lower, as AT&T's Andre Fuetsch described to BBWN (then known as UBB2020) way back in May 2017.
With the help of systems integrator HB LLP, Dish TV India deployed Broadpeak's content delivery network and video streaming solutions for its OTT service, Watcho. Described as the world's largest direct-to-home operator, Dish TV India now uses Broadpeak's BkS350 origin and packaging server to record linear services in one format, then dynamically packages content into HLS and DASH formats for time-shifted, cloud-based TV services. Broadpeak's BkM100 video delivery mediator continuously monitors content popularity based on usage. Popular content stays on rapidly accessible edge servers while less viewed video stays in Dish TV India's cloud-based central library at a far lower storage cost, they said.
Deploying DOCSIS 3.1 across its entire footprint gave Rogers Communications the ability to offer speeds of up to 1 Gbit/s,
contributing to a broadband segement that generated about 60% of the Canadian operator's $3.05 billion (US) in Q4 cable earnings.
On Jan. 23, Broadband World News hosts a Calix-sponsored webinar that explores several ways CSPs can enhance customer experience and find new business opportunities to avoid devolving into a speed race where nobody wins, not even the customer.
The lack of an accurate broadband map means states and counties are tackling this issue themselves – and sometimes finding big disparities in the data – before spending their residents' money on deploying infrastructure.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.