ATLANTA -- EarthLink, a leading provider of internet and online services, today announced the launch of EarthLink Protect and EarthLink Protect+, new consumer products offering comprehensive all-in-one protection for your connected devices, online privacy and identity. Both EarthLink Protect and EarthLink Protect+, are powered by NortonLifeLock, a global leader in consumer Cyber Safety. EarthLink is the only internet service provider in the U.S. offering Norton 360 with LifeLock solutions.
The EarthLink Protect plan is designed to bring you comprehensive all-in-one protection for your connected devices and online privacy. Features include Device Security with real-time protection from malware and viruses, bank-grade encryption with a VPN when accessing public Wi-Fi, Dark Web Monitoring to patrol the dark web for your personal information, Parental Controls to help your kids explore their connected world safely, and PC SafeCam to block unauthorized access to your camera. EarthLink Protect+ then goes a step further to provide LifeLock identity theft protection and alert you to a wide range of potential threats to your identity within their network.
"EarthLink is committed to helping consumers protect their privacy and security online," said Glenn Goad, EarthLink CEO. "We're also committed to partnering with companies that have technologies that work best for our customers. NortonLifeLock offers outstanding solutions that are a perfect fit for what we offer under EarthLink Secure, our comprehensive suite of tools designed to help protect data and information."
Added EarthLink Chief Product Officer Leon Hounshell: "According to a 2019 Pew Research Center Report, 70% of Americans say that their personal data is less secure than it was five years ago, and 28% have experienced identity theft in the past 12 months,. The Norton 360 with LifeLock cybersecurity solutions fit in lock-step with our commitment to help alleviate those concerns by offering an easy way to make home devices more secure."
On Jan. 23, Broadband World News hosts a Calix-sponsored webinar that explores several ways CSPs can enhance customer experience and find new business opportunities to avoid devolving into a speed race where nobody wins, not even the customer.
The lack of an accurate broadband map means states and counties are tackling this issue themselves – and sometimes finding big disparities in the data – before spending their residents' money on deploying infrastructure.
Next year many operators must decide whether to invest more in HFC or go all-in to fiber, pick their PON and choose their managed-WiFi path, writes analyst Dan Grossman, who also recommends providers bundle managed WiFi and analytics to best serve residential subscribers -- and operators' own businesses.
Public-private partnerships, investor interest, self-help in rural areas and incumbents' return set the scene for a busy year of broadband deployment in the US countryside in 2020, writes Analyst Dan Grossman.
It wasn't long ago that TV was ranked by subscribers as the most important service in the bundle provided by their communications service provider (CSP). Recent research indicates that for nearly three quarters of subscribers, broadband is now the most important service. Broadcast TV is the most important service to only 15% of North American consumers, replaced by OTT video streaming platforms like Netflix, Amazon Prime and Disney+. In addition, many different competitors are moving aggressively to stake a claim in consumers' homes.
In 2020, CSPs need to fight back by transforming their business models, which are becoming more reliant on a single source of revenue: fixed broadband services.
This webinar will focus on helping CSPs transform their business models by placing a firm focus on delivering a sensational subscriber experience and by offering compelling new services that generate value for subscribers. These actions will reinforce the CSP's strategic position in the home network and position themselves for growth in the next decade.
Key topics include:
Being the first to market with WiFi 6 technology, in response to consumer purchases of new devices over the holidays;
Having the insights needed to proactively resolve issues, often before your subscribers even know that there are issues;
Providing help desk agents with the visibility they need to resolve common subscriber issues more quickly;
Delivering a mobile app, in response to consumer demands for the ability to do some things themselves, rather than having to call technical support; and
Addressing consumer concerns around device security, privacy and control with enhanced security and parental controls.
In this insightful Light Reading radio show, Kurt Raaflaub, Head of Strategic Solutions Marketing, will outline the key service provider challenges, deployment considerations, next-gen Gigabit technologies, and service models to win market share in the rapidly growing MDU market.