![]() |
||
|
||
Virgin Media launches 'Essential Broadband' planBroadband World News, , 8/26/2020
READING, UK – The broadband-only plan, called "Virgin Media Essential Broadband," will be available to those receiving Universal Credit and will come with a speed of 15 Mbps and a fixed price of £15 per month, with no fixed-term contract length and no price changes while benefit payments are being received. The service will launch in the Autumn. Available initially for existing Virgin Media customers, they will be able to take the new service by simply filling out an online form and providing proof of their Universal Credit status. The introduction of this new product is the latest initiative from Virgin Media following previous proactive steps designed to help and support vulnerable customers. Continued support for vulnerable customers Last year Virgin Media was the first provider to announce measures that help overcome some of the obstacles that vulnerable customers can face in the marketplace. This included introducing annual package reviews, more flexible bill management through a specialist team and bespoke engineer visits. In 2016, the provider introduced its Talk Protected phone-only plan. This gave those customers over the age of 65 or those with additional accessibility needs a fixed-price home phone plan, with inclusive evening and weekend calls to UK landlines and mobiles alongside other benefits. Virgin Media has also taken action during the Covid crisis to give customers the connectivity, data, entertainment and flexibility needed. This included providing 10GB of mobile data at no extra cost; introducing more kids and entertainment programming; removing data caps on any broadband plans that still had them, and giving customers more flexibility over their services such as the ability to temporarily pause sports subscriptions when live events were suspended. |
Latest Articles
Expansion of new $100 per month service to Atlanta and Utah follows earlier rollouts in Nashville and Huntsville.
Two companies take swipes at each other over Starlink's plan to lower the orbit of thousands of satellites.
US cable operator will bulk up its fiber capabilities and broaden its business services play in California's Central Coast region.
Broadband subscriber additions for Q4 2020 beat year-ago numbers, but slowed down from a blowout, pandemic-fueled Q3, according to Evercore ISI.
CableLabs President and CEO Phil McKinney and SCTE/ISBE President and CEO Mark Dzuban say the now-merged organizations will spur cable's rollout of 10G, DOCSIS 4.0 and fixed-wireless, as well as efforts to bridge the digital divide.
Industry Announcements
![]() Broadband World Forum Perspectives
![]() ![]() ![]() As the Senior Digital Experience Strategist at Canadian operator Rogers Communications, Lindsey Omelon build on her years of marketing experience to approach her strategy with a hybrid ...
![]() ![]() ![]() ![]() There's certainly no shortage of hype around the use of AI in the telecoms sector, but fewer instances of real-world deployments. South Korean national operator KT is one of those ...
![]() ![]() ![]() Do a Google search of 'artificial intelligence broadband' and you'll get more than 9 million results in less than a second: The sheer volume of content out there shouldn't surprise anyone ...
![]() ![]() ![]() ![]() Comcast, like any other major communications service provider, is undergoing significant changes in the way it grows its business, how it runs its business and the technologies it uses to ...
![]() ![]() ![]() ![]() Five years ago, NOS board member Manuel Ramalho Eanes banked big on smart homes and smart cities.
![]() ![]() ARCHIVED
Thursday, December 17, 2020
12:00 p.m. New York / 5:00 p.m. London Today’s access network architecture is under mounting pressure due to a continued surge in the number of connected devices, a proliferation of bandwidth-intensive customer applications and dramatic shifts in usage patterns related to the pandemic, such as work-from-home and e-learning. Learn why now is the right time for cable operators to build greenfield networks or expand their existing networks with 10G PON, arming customers with high-speed symmetrical broadband. Gain a clear understanding of the drivers impacting the access network and the various approaches being considered to deliver higher speed services. Plus, find out the best practices that operators are employing as they leverage the latest in passive optical technology to future-proof their networks. Topics to be covered include:
Partner Perspectives - from our sponsors
The 'Agile Titan' – an Advanced Supplier Model to Meet the Needs of 21st Century Networks
By Josh Hirschey, General Manager, Amphenol Broadband Solutions and Mette Brink, General Manager, Amphenol Procom & Amphenol Antenna Solutions EMEA & APAC
What Service Providers Should Know About WiFi 6
By Greg Owens, Senior Director, Product Marketing, Calix |
|
![]() |
Broadband World News
About Us
Advertise With Us
Contact Us
Help
Register
Twitter
Facebook
RSS
Copyright © 2021 Light Reading, part of Informa Tech, a division of Informa PLC. Privacy Policy | Cookie Policy | Terms of Use in partnership with
|