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DavidHamilton
DavidHamilton
7/24/2018 2:58:10 AM
User Rank
Narrowbander
Re: One other?
For most business owners, when it comes to running your company and trying to pull in more profit, it's really a very fine balance! You need to be able to attract new people in and that means spending good advertising and marketing dollars, but you also need to spend in the backend to make sure that your services are going to deliver what you're promising in those ads! 

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Alison Diana
Alison Diana
6/19/2018 12:02:29 PM
User Rank
Author
Re: One other?
Yes, I should have included that -- but hopefully enough people cite it as "other" and I will incorporate it into the pie chart or graph.

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Duh!
Duh!
6/13/2018 6:01:52 PM
User Rank
Author
One other?
I'm a bit surprised that electrical power doesn't show up on the list.

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michelle
michelle
5/31/2018 9:44:10 PM
User Rank
Gigamaster
Two-part
I think the drain is split in two. Manual operations is a big driver of cost, but customer care is a huge drain on the customer. Some operators are changing how they work through issues, but not all. Customers suffer.

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